Krishna Bhargava Katragadda
Operations Head
Hyderabad,TG
Summary
Dynamic operations leader with a proven track record at Remotels Hospitality, excelling in Revenue growth, budget management and operational strategy, Scaling Operations. Spearheaded training development initiatives that enhanced team performance and customer relations. Expert in inventory management, driving efficiency and innovation to achieve consistent operational excellence.
Overview
10
10
years of professional experience
Work History
Co-Founder
Chantabbai Biryani
01.2025 - Current
- Created biryani brand and transitioned operations into automated mode
- Oversaw financial management, ensuring budget adherence and reallocating resources to maximize operational outcomes.
- Achieving the consistent Ebita
Operations Head
Remotels Hospitality (The Glass House, TGH Caterings, Chantabbai Biryani)
06.2022 - Current
- Implemented streamlined operational processes, significantly enhancing service efficiency across multiple dining brands.
- Developed training programs for staff, improving team performance and promoting a culture of excellence.
- Oversaw inventory management systems, ensuring accurate stock levels and reducing waste across operations.
- Collaborated with marketing teams to launch promotional events, increasing customer engagement and brand visibility.
- Analyzed operational workflows, identifying bottlenecks and recommending solutions to improve overall productivity.
- Led cross-functional teams in executing strategic initiatives, fostering collaboration and achieving organizational goals.
- Managed vendor relationships to ensure quality service delivery, enhancing overall customer satisfaction and loyalty.
Operations Manager
Handcrafted Foods (Orka Cafe)
08.2019 - 05.2021
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Coordinated with General Manager in different operational issues and promotional activities.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
Resaurent Assistant Manager
Le Meridien Dubai (Bebemos)
02.2018 - 08.2019
- Led team training initiatives to enhance service standards and improve customer satisfaction.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels.
- Implemented staff scheduling systems that improved efficiency and reduced labor costs.
- Enhanced customer engagement strategies, fostering loyalty and increasing repeat business.
- Monitored dining area operations, ensuring compliance with health and safety regulations.
Floor Supervisor (Somelier)
Le Meridian Dubai (Seafood Market)
08.2016 - 01.2018
- Implemented wine pairing suggestions, enhancing guest experience and driving sales.
- Supervised daily operations, ensuring high standards of service and product quality.
- Trained and mentored new staff, improving team efficiency and service delivery.
- Managed inventory control, facilitating timely stock replenishment and reducing waste.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Level - 2 - WSET
Path School & Bar Academy
Dubai 04.2001 -
Bachelor of Arts - Hotel Management
Westin College of Hotel Management
Vijayawada, India 04.2001 -
Skills
Operational strategy
Financial oversight
Budget management
Startup funding
Operational workflow analysis
Inventory management
Automated operations
Strategic partnerships
Customer relations
Training development
Innovation skills
Stakeholder communication
Timeline
Co-Founder
Chantabbai Biryani
01.2025 - Current
Operations Head
Remotels Hospitality (The Glass House, TGH Caterings, Chantabbai Biryani)
06.2022 - Current
Operations Manager
Handcrafted Foods (Orka Cafe)
08.2019 - 05.2021
Resaurent Assistant Manager
Le Meridien Dubai (Bebemos)
02.2018 - 08.2019
Floor Supervisor (Somelier)
Le Meridian Dubai (Seafood Market)
08.2016 - 01.2018
Level - 2 - WSET
Path School & Bar Academy
04.2001 -
Bachelor of Arts - Hotel Management
Westin College of Hotel Management
04.2001 -