Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Timeline
Krishna Kumar M

Krishna Kumar M

BY WMS senior consultant
Bangalore,KA

Summary

Specialization in Supply chain warehouse management with 12+ years of experience in Supply chain Retail domain, Having good exposure to warehouse management products like BY Discrete/ BY WMS Dispatcher versions. Expertise in warehouse operations like Receiving, Put-away, Order management, Inventory and Yard Management. Aspiring to be a full time BY WMS Product technical architect to explore and help the business in improving their day-to-day fulfillment strategies and to implement latest technologies that aid them achieving the same. Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience
6
6
years of post-secondary education
3
3
Languages

Work History

Senior Technical Manager

HCL Tech
Bangalore , Karnataka
02.2025 - Current
  • Coordinated with external stakeholders to align data migration scheduling to minimize business process disruptions.
  • Reduced client downtime during migrations by effectively planning and executing seamless transition strategies.
  • Created data mapping documentation for use in migration efforts.
  • Collaborated with internal teams and customer representatives to determine data migration requirements prior to accepting projects.
  • Demonstrated expertise in various data migration tools and platforms, leading to enhanced flexibility and adaptability in meeting diverse project needs.
  • Identified opportunities for automation within the migration lifecycle, leading to increased efficiency in project execution.

BY WMS (JDA) Techno Functional Consultant

Lowes Services India Pvt Ltd
Bangalore
4 2018 - 01.2025
  • Upgraded WMS integrations as part of WMS version upgrade.
  • Developed new Integrations for newly established warehouse facilities fulfilling customer orders.
  • Design and implementation of various WMS reports and jobs.
  • Enhancement of inbound and outbound interfaces, MOCA commands
  • Replicating issues in pre-production instance to find root cause and Providing fix for frequently occurring issues
  • Testing and installing rollouts, hotfixes into production instance provided by JDA
  • Supporting warehouse operations like product receiving, order fulfillment, inventory storage, shipping, picking etc. on real time basis
  • Analyzing root cause for transaction failures and reprocessing failed transactions
  • Liaised between IT infrastructure team and other personnel to assist with resolution of system issues.
  • Developed, configured and tested applications for accurate alignment with project standards.
  • Professionally interacted with clients to assess business requirements and determine software needs.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs.
  • Troubleshoot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Enhancement of Vendor PO updates that involved both inbound and outbound interface communication.
  • Pre-implementation testing in our lower environments to find out bugs before deploying our codes into production.
  • Testing and installing rollouts, hotfixes into production instance provided by BY.
  • Designed and built outbound interface for our new Cross Dock facilities to fulfill our E-COMM orders that will be scheduled to deliver in 1-Day/2-Day.

Associate Projects

Cognizant Technology Solutions
Chennai
10.2013 - 03.2018
  • Worked effectively in fast-paced environments.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Resolved DC users’ issues, developed codes to enhance functionality, to automate process that required too much of manual effort, created Jasper reports, WMS configurations update and implementing changes in Production environment are activities that we did as part of our change management strategies.
  • Had Technical discussion calls with onsite counterparts and Client SMEs to build modules.
  • .Developed Shell scripts to convert incoming and outgoing interface data to expected format by upstream/downstream applications.
  • Developed codes to automate and monitor applications functionalities, thereby reducing 20% chances of getting HIGH priority issues.
  • Resolved everyday incidents and analyzed SR’s (Service Requests) from Business users based on SLA (Service Level Agreement)
    Creating new PBI’s (Problem Based Investigation tickets) and minor enhancements respectively for permanent fix which resulted in application stability.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Resolved problems, improved operations and provided exceptional service.
  • Learned and adapted quickly to new technology and software applications.
  • Acted as team leader in group projects, delegating tasks and providing feedback.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

Bachelor of Engineering - Aeronautical Engineering

Bannari Amman Institute of Technology, Erode
07.2009 - 05.2013

Higher Secondary Education - Computer Science

Adarsh Vidyalaya Higher Secondary School, Erode
06.2008 - 06.2009

SSLC - State Board - English

Adarsh Vidyalaya Higher Secondary School, Erode
06.2006 - 04.2007

Skills

Linux VI Editor

Additional Information


  • Languages : C Programming
  • Operating System : Windows 2007, Windows 8, Windows 10, Unix – AIX, Linux
  • Tools : Putty, VI Editor, BMC Remedy, Heat Service Management, HP Quality Centre, SQL Developer, IReport Developer, JIRA, Confluence,LextEdit,Source Tree, Confluence, JIRA.
  • DataBase : Sybase, SQL, PL/SQL
  • Scripting : Unix Shell Scripting, Perl scripting, MOCA
  • Application : JDA/BY WMS Dispatcher 2013.1, WMS Discrete 8.2, WMS Discrete 2021.1, Lowe’s DMS, RedPrairie 2006, BY WLM 2019

Accomplishments

  • Awarded as "Delivery Champ of the Quarter" for the effort that I had put in resolving the incidence tickets raised by the DMS operators.
  • Awarded as “Master Stroke in the Delivery Excellence” for the year 2016 Q4 to recognize my effort I put in stabilizing and enhancing our application.
  • Our team was awarded as “The Best team of the Quarter” Q1 2017 for the successful delivery that we completed for all 15 FDCs.
  • Our Team won the “Digital Bulwarks” award for the Q4 2017 for maintaining highest standard in E-com Customer support.
  • EXCELLENCE AWARD for the outstanding effort in the Lowe's Distribution space for the year 2019.
  • CHAMPION AWARD for the excellent work in maintaining and automating WMS application for Q2 2019.
  • Our team was awarded as “Best Team of The Quarter” for Q3 2022 for developing jobs to send facility statistics to Data Analytics.
  • Team EXCELLENCE AWARD for successful completion of WMS upgrade for Q3 2023.
  • Couple of SPOT AWARD for resolving critical issues in production.

Timeline

Senior Technical Manager - HCL Tech
02.2025 - Current
Associate Projects - Cognizant Technology Solutions
10.2013 - 03.2018
Bannari Amman Institute of Technology - Bachelor of Engineering, Aeronautical Engineering
07.2009 - 05.2013
Adarsh Vidyalaya Higher Secondary School - Higher Secondary Education, Computer Science
06.2008 - 06.2009
Adarsh Vidyalaya Higher Secondary School - SSLC, State Board - English
06.2006 - 04.2007
BY WMS (JDA) Techno Functional Consultant - Lowes Services India Pvt Ltd
4 2018 - 01.2025

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