Around 7 years of experience in IT operations, Manual & Automation Testing in Banking, Telecomm, Insurance and IT domain, PureCloud IVR application testing.
Summary
Client : Freedom Mortgage corporation
Team Size : 40
Client : Fairway wholesale lending
Fairway wholesale lending is a financing company that funds mortgage loans which uses mortgage brokers with client including the application process. Scope is to implement end to end contact center solution for its customers, remote service engineers and office users.
ARMS – CMSS& ARMS – Leave Bidding
Aviation Resource Management System (ARMS) has been designed and developed and tested to address the most challenging environments in Airline Operations. This allows to exploit the universal benefits of automation and apply them to resource dependent functions, thereby dramatically reducing overheads and improving profitability.
Roles & Responsibilities:
PHH Mortgage
Jira