KRISHNACHAND R R
RISK MANAGER
Bangalore
Summary
Experienced Risk Control professional with 11+ years of experience across Amazon and Flipkart, driving global fraud prevention, marketplace integrity, and enterprise risk programs. Proven ability to own large-scale, ambiguous problem spaces, design data-driven risk controls, and partner cross-functionally with Product, Engineering, Legal, Operations, and Data Science teams. Strong track record of protecting millions of customers while balancing seller experience and business growth. Known for deep analytical judgment, executive communication, and delivering measurable results in complex, high-impact environments.
Overview
11
11
years of professional experience
Work History
Risk Manager
Amazon Development Centre India Pvt. Ltd.
06.2021 - 12.2025
- Owned end-to-end risk strategy for global fraud and abuse programs spanning seller risk, payment abuse, and marketplace integrity.
- Designed and executed enterprise risk control frameworks that reduced operational and financial exposure while maintaining seller experience and business velocity.
- Partnered with Product, Engineering, Legal, Operations, and Data Science to launch upstream prevention controls, including ML-enabled detection and enforcement logic.
- Analyzed historical and real-time signals to identify emerging fraud MOs, enabling proactive mitigation before customer harm.
- Authored executive-ready risk assessments outlining exposure, impact, and trade-offs; influenced senior leadership decisions and roadmap prioritization.
- Established governance mechanisms ensuring consistent enforcement, audit readiness, and policy compliance across programs.
- Built and scaled operational capacity by supporting expansion to 50 FTEs within one year, including training design, onboarding, and capability uplift.
- Designed and delivered risk management training programs, strengthening organizational ownership and decision quality.
- Implemented continuous review mechanisms to keep programs aligned with evolving business priorities and external threat landscapes.
Senior Investigation Specialist / Transaction Risk Investigator
Amazon Development Centre India Pvt. Ltd.
08.2016 - 06.2021
- Led complex investigations across seller fraud, buyer abuse, payment fraud, collusion, and account compromise.
- Conducted multi-org audits driving a 30% reduction in policy violations and strengthening compliance posture.
- Designed scalable detection workflows and automation, improving fraud detection accuracy by 25%.
- Maintained 99.9% SLA compliance while reducing investigation turnaround time by 40%.
- Delivered $2M+ in cost savings through early fraud detection and preventive controls.
- Built and mentored a high-performing team of risk analysts, increasing productivity by 35%.
- Developed advanced analytics and dashboards supporting 100M+ daily transactions, enabling real-time executive visibility.
- Re-engineered SOPs for Account Compromise, Risky Relations, and Seller Abuse, improving efficiency by 60%.
- Contributed to MOE and HUBBLE pilot programs, improving risk mining logic, investigator tooling, and defect reduction.
Risk Specialist
Flipkart Internet Pvt. Ltd.
12.2014 - 06.2016
- Investigated seller eligibility and marketplace integrity risks.
- Detected buyer abuse and fraud through behavioral and transaction analysis.
- Managed unauthorized transaction and legal cases from banks and regulatory bodies.
- Prevented account hijacking using device, IP, and location signals.
- Investigated product quality risks impacting customer trust.
Education
Bachelor of Science - Physics
Thiagarajar College, Kamarajar University
Skills
- Risk & Trust Leadership
- Marketplace, Seller & Buyer Risk
- Payment & Transaction Fraud
- Enterprise Risk Management
- Policy Design & Enforcement
- Program & Stakeholder Management
- Global Program Ownership
- Cross-Functional Leadership
- Executive & Senior Stakeholder Influence
- Change Management
- Analytics & Mechanisms
- Risk Metrics, Dashboards & KPIs
- ML-Driven Detection & Signals
- SOP Design & Audit Readiness
- Continuous Improvement Mechanisms
Websites
Additional Information
HIGH-IMPACT AMAZON PROJECTS Payment Diversion – BR & JP Marketplaces (MO / BSM)
Investigated $5M YTD losses, ~34K impacted customers, and 600 fraudulent sellers. •Identified systemic gaps in Seller Identity Verification enabling repeat abuse. • Drove 280+ seller closures via enhanced risk queries. Influenced launch of Minimal Verification Bar (MVB) and enhanced Registration Verification Services (RVS).
Digital Voucher Abuse – IN Marketplace • Owned investigation into PlayStation digital code abuse. • Identified collusion-driven refund and TGTBT pricing patterns. Shifted controls from reactive refunds to ASIN-level gating, eliminating abuse prelisting.
Project AVERT – MFN Enforcement Integrity • Investigated MFN enforcement bypasses surfaced via escalations. • Identified ASIN-level enforcement gaps and unclear seller communications. Partnered with tech teams to strengthen enforcement logic and execution integrity.
Timeline
Risk Manager
Amazon Development Centre India Pvt. Ltd.
06.2021 - 12.2025
Senior Investigation Specialist / Transaction Risk Investigator
Amazon Development Centre India Pvt. Ltd.
08.2016 - 06.2021
Risk Specialist
Flipkart Internet Pvt. Ltd.
12.2014 - 06.2016
Bachelor of Science - Physics
Thiagarajar College, Kamarajar University