Summary
Overview
Work History
Education
Skills
Timeline
Generic
KRISHNAKANT HARMALKAR

KRISHNAKANT HARMALKAR

Merces

Summary

Creative Assistant Manager promotes proactive management of team activities and store operations. Skillfully monitors processes to meet changing demands, increase efficiency and boost revenue. Exceptional leadership for sales, customer service and service clerk employees.

Overview

16
16
years of professional experience

Work History

Asst. Store Manager

United Colors of Benetton
North Goa
03.2013 - Current
  • Oversee day-to-day operations
  • Maintain budgets and optimize expenses
  • Oversee recruitment and training of new employees
  • Ensure employees work productively and develop professionally
  • Design strategy and set goals for growth
  • Ensuring high levels of customers satisfaction through excellent service Complete store administration and ensure compliance with policies and procedures
  • Maintain outstanding store condition and visual merchandising standards
  • Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
  • Stock receiving, Stock verifying, Involved in Inventory Management, stock audit, stock movements, and filing various reports like Daily Sales Report
  • Control shoplifting
  • Meeting commercial compliance standards, handling Quest Software, and maintaining and analyzing various reports such as DSR, Revenue reports, P & L statement
  • Responsible for the store Visual Merchandise, taking care of store display as per the Benetton standards and current market trend
  • Providing delighted service to the customer keeping in mind The Benetton Standards and satisfying customer needs with a comfortable shopping experience
  • Also maintaining database of high-profile customers
  • Sales target achievement, Maintaining Sales vs
  • Stock ratio, Advertising and Sales Promotion
  • Providing after sales service
  • Assist manager in store operation
  • Deal with all issues that arise from staff or customers (complaints, grievances etc
  • Report on buying trends, customer needs, profits etc.
  • Conducted regular performance reviews of staff members in order to identify areas for improvement.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.

Section in Charge

Fabindia Overseas Pvt Ltd.
11.2008 - 11.2013
  • CRM & Sales: Providing delighted service to the customer keeping in mind Fabindia Standards and satisfying customer needs with a comfortable shopping experience
  • Also maintaining database of high-profile customers
  • Sales target achievement, Maintaining Sales vs
  • Stock ratio, Advertising and Sales Promotion
  • Handling the Inventory: Involved in Inventory Management, taking care of Stock ordering, stock audit, stock movements, and filing various reports like Daily Sales Report, Category wise sales report and Category wise stock report
  • VM: Responsible for the store Visual Merchandise, taking care of store display as per the Fabindia standards and current market trend
  • Commercial Details: Meeting commercial compliance standards, handling Fabconnect Software, and maintaining and analyzing various reports such as DSR, Revenue reports, P & L statement.

Education

B.Sc. Horticulture -

01.2011

HSSCE -

01.2003

SSCE -

01.2001

Skills

  • MS Word, MS EXCEL, MS PowerPoint, and Internet Applications

Timeline

Asst. Store Manager

United Colors of Benetton
03.2013 - Current

Section in Charge

Fabindia Overseas Pvt Ltd.
11.2008 - 11.2013

B.Sc. Horticulture -

HSSCE -

SSCE -

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KRISHNAKANT HARMALKAR