Krishna Kant Kushwaha
Bhopal
Summary
Seeking an organization to enhance my skills and acknowledge up to maximum and where my talents best put to use. I am a team player and aspire to secure a responsible position & deliver high end performance in a reputed organization utilizing domain knowledge.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Sr. Customer Service Executive
TCTSL-TCL
07.2023 - 07.2025
- Maintenance and troubleshooting ISP/INFRA related issue in Ahmedabad/Rajkot Access.
- Perform routine health checks on BTS and network equipment, power systems, and transmission links.
- Monitor network performance using NMS tools and escalate issues to L2/L3 support when required.
- Handle customer escalations and provide timely resolution with proper communication.
- Scheduling of preventing Maintenance and planning of SA/NSA Outages of rectification.
- Provide technical support to field engineers and guide them during complex faults.
- Participate in network upgradation, migration, and capacity enhancement projects.
- Coordinate with vendors and OEMs for equipment replacement and RMA processing.
- Checking of daily progress report and materials consumption report.
- Perform VLAN configuration, port assignment, and interface troubleshooting on switches/routers.
- Analyse fault trends and implement preventive measures to avoid repeated failures.
- Represent PT ISP/OSP Daily Fault TT, Customer TT RCA & POA to every weekend.
- Planning for Cost shaving Project and implement.
- Maintenance of long distance Charging center and maintenance of Panel Diesel Generator, Air-Conditioning , ACDB, DCDB, AVR, Battery Bank.
CHM Transmission engineer
Vodafone idea limited
01.2023 - 07.2023
- Working on Huawei SDH, ECI, ZTE, Ericsson NMS.
- Service Provisioning VC4 & VC12 on Huawei OSN, ECI, Microwave link.
- Perform Site siting, link deletion activity.
- Software upgrading alarm clearance activity.
- Create/delete/modified, trails.
- Doing ATPC for Huawei RTN, ZTE, Ericsson, and New Node Insertion.
- Creating Tunnels/Trails for Packet Links.
Project engineer
Tata communications Limited
03.2022 - 01.2023
- New Lambda Addition (10G, 100G & 200G) & Frequency Migration Activities in OTM Links, OADM & ROADM Links.
- Carried out Installation, Commissioning, Testing (AT), Uploading & Trouble-Shooting of various SDH equipment’s such as HUAWEI, Tejas Mux.
- New site e.g. OLA, OADM & ROADM Insertion and Migration Activities in existing link.
- Installation and commissioning HUAWEI switch /CISCO routers.
- Card replacement activities e.g. Amplifier type change to, ITL, M40/D40, DCM type
- EOR, IOR, PE raised window open for NSA and SA activity.
- MRN, FRN raised for Material movement.
- Worked on tools like U2000 NMS, web LCT, navigator, Putty etc.
- Doing the site survey for MAN and NLD site as per scope of project.
- Support to vendors engineers for different type of activities.
- Lambda Activity Report preparation submission to NOC.
- Store and asset management of all devices, card and fibre cables (LCPC-LCPC, LCPC, SCPC)
Project Engineer
Beetel TeleTech Limited
10.2021 - 03.2022
- Performed OLA to OADM conversion activity.
- Network implementation including installation, acceptance testing (ATP) and commissioning of DWDM equipment’s.
- Carried out Lambda Addition & Termination in various DWDM equipment’s such as Huawei 6800, Huawei 1600, and Huawei 8800.
- Performed Link optimization & Lambda addition activity.
- Worked with various Testing equipment’s such as (SDH Access Tester, Ethernet Tester, Fiber Channel Tester, JDSU MTS 8000, and Expo FTB200. Tester and OSA.
- Responsible for all DWDM activity for OSN9800, OSN6800, OSN8800 & BWS1600G OPTIX.
- In NLD Network New OLA insertion, OADM-OTM, OLA-OADM-OTM, OLA-ROADM) Amplifier and ITL addition, New point to Point Node Addition activities.
Project engineer
Tata communications Limited
06.2016 - 09.2021
- New Lambda Addition (10G, 100G & 200G) & Frequency Migration Activities in OTM Links, OADM & ROADM Links.
- New site e.g. OLA, OADM & ROADM Insertion and Migration Activities in existing link.
- Installation and commissioning HUAWEI switch /CISCO routers.
- Card replacement activities e.g. Amplifier type change, MR4/MR8 to M40/D40, DCM type
- EOR, IOR, PE raised window open for NSA and SA activity.
- MRN, FRN raised for Material movement.
- Doing the site survey for MAN and NLD site as per scope of project.
Education
MBA - Human Resources Development
Barkatullah Vishwavidyalaya
Bhopal, India 04.2001 -
B.Tech - Electronic and communications
Dr. A. P. J. Abdul Kalam Technical University
Lucknow, India01.2015
12th - undefined
BSEB Board
01.2015
10th - undefined
M.P. Board
01.2009
Skills
Team Management skills
HSW Compliance OSP material and tolls
Vendor management, co-ordination O&M Team
Able to work independently or in a team environment
Ability to give good performance under tight deadline
Software skills:- Smart inventory, VPN, NMS, Microsoft Excel, Power BI, outlook
DECLARATION
I consider myself familiar with Electronics and Telecommunication aspects. I am also confident of my ability to work. I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Sr. Customer Service Executive
TCTSL-TCL
07.2023 - 07.2025
CHM Transmission engineer
Vodafone idea limited
01.2023 - 07.2023
Project engineer
Tata communications Limited
03.2022 - 01.2023
Project Engineer
Beetel TeleTech Limited
10.2021 - 03.2022
Project engineer
Tata communications Limited
06.2016 - 09.2021
MBA - Human Resources Development
Barkatullah Vishwavidyalaya
04.2001 -
12th - undefined
BSEB Board
10th - undefined
M.P. Board
B.Tech - Electronic and communications
Dr. A. P. J. Abdul Kalam Technical University