Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Krishnakanth Mikkilineni

Sales And Customer Support
Vijaywada

Summary

Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.

Overview

7
7
years of professional experience
2
2
years of post-secondary education

Work History

Business Development Manager

Practically
05.2017 - Current
  • Reached out to potential customers via telephone, email and in-person inquiries.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Consulted with product development teams to enhance products based on customer interest data.

Customer Service Manager

Practically
05.2017 - Current
  • Took ownership of customer issues and followed problems through to resolution.
  • Developed service procedures, policies and standards.
  • Followed through with client requests to resolve problems.
  • Resolved concerns with products or services to help with retention and drive sales.

Education

MBA - Marketing And Finance

Lakkireddy Balireddy College
Mylavaram
06.2015 - 07.2017

Skills

    Account management

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Accomplishments

  • Won Best employee of the quarter for handling multiple clients and resolving the issues they came across.
  • Supervised team of 10 staff members.
  • Resolved product issue through consumer testing (Manual).

Timeline

Business Development Manager

Practically
05.2017 - Current

Customer Service Manager

Practically
05.2017 - Current

MBA - Marketing And Finance

Lakkireddy Balireddy College
06.2015 - 07.2017

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Krishnakanth MikkilineniSales And Customer Support