Kaligiri Madhan Krishna
Nellore
Summary
Dedicated team leader with proven expertise in route optimization, conflict resolution, and operational compliance. Skilled in managing customer relationships and cash management strategies, consistently ensuring efficient operations and high team performance.
Overview
8
8
years of professional experience
Work History
Team Leader
Delivery.com pvt limited
Nellore
12.2025 - Current
- Planning hub operations without metrics failure.
- Sorting the received load route-wise and planning Fe's for the routes so that the load is balanced for all of them.
- Conducted regular team meetings to address issues and share updates effectively.
- Managed conflict resolution among team members to maintain a positive work environment.
- Ensured compliance with safety protocols during daily operations and training sessions.
- Coordinated daily activities and assigned tasks to team members for optimal workflow.
- If there is any stress due to heavy loads or absentees, inform the cluster manager and get the exception code applied for the non-dispatched shipments.
- In the absence of manpower, taking extra manpower approval from the manager. And run the operation without any failure.
- Manage the petty cash on hand for the office expenses monthly, and take the approval on the same day from my reporting manager.
- Follow up on the customer complaints raised through the portal and through email, and resolve the cases by taking the help of the cluster manager if required.
- Daily deposition of the previous day's cash to CMS, and upload the cash slip in the portal.
- Finally, at the end of the day, close all the dispatches done, and check whether the cash and the physical shipments returned are tallied.
- Keeping the cash safe in the locker, and checking that all the shipments are kept in their assigned racks.
- Maintained reports, attendance, and productivity records.
- Sending the EOD report and cash details with denomination to the reporting manager on daily basis.
Team Leader
Ekart logistic ( Instakart or Flipkart )
BV Nagar Nellore
12.2022 - 12.2024
- Planned daily operations, including parcel sorting, scanning, and dispatch.
- Assigned routes and workloads to ensure on-time deliveries.
- Coordinate with the vehicle and do the dispatches on the vehicle for large shipments.
- Monitored team performance, and resolved operational issues.
- Plan for alternatives by hiring one-time agents or marketing vehicles for large shipments by taking the approval from the reporting manager.
- Maintained reports, attendance, and productivity records
- Ensured compliance with safety rules and company SOPs.
- Follow up on the customer complaints raised through the portal and through email, and resolve the cases by taking the help of the cluster manager if required.
- Finally, at the end of the day, close all the dispatches done, and check whether the cash and the physical shipments returned are tallied.
sotter
Ekart Logistic ( Instakart or Flipkart )
BV Nagar Nellore
04.2022 - 12.2022
- Handled parcel receiving, sorting, and dispatch operations.
- Coordinated with delivery executives for route assignments
- Closing runsheets, pickupsheets, perxo sheets, and collecting cash from delivery boys by the end of the day.
- Bagging the RTO shipments, which are ready to be bagged once the approval comes from the CS Team.
Prossing Staff
express bees
nellore
08.2021 - 03.2022
- Receiving load from a vehicle and sorting it route-wise.
- Coordinated with delivery executives for route assignments.
- Ensured timely dispatch and smooth delivery operations.
- Closing runsheets and collecting cash from delivery boys.
Delivery Boy
Ekart logistics ( Instakart or Flipkart )
Nellore
09.2020 - 02.2021
- Delivered packages to customers safely and on time.
- Verified delivery details and collected signatures and payments.
- Managed cash-on-delivery (COD) payments accurately.
- Maintaining the delivery percentage daily.
Machine Operator ( industrial training )
RAJA SHRAYA AUTOMOTIVE INDUSTRY PVT LTD
Bangalore
11.2019 - 05.2020
- Operated and monitored industrial machines to ensure smooth production.
- Set up machines and adjusted settings as per production requirements.
- Ensured quality control and followed safety standards.
- Met daily production targets, and reduced machine downtime.
- Recorded production data and reported issues to supervisors.
Sales Executive
Mens Wear
Muthukur, Nellore
03.2019 - 07.2019
- Assisted customers in selecting clothing, sizes, and styles.
- Explained product features, fabric quality, and pricing.
- Managed billing and handled cash, UPI, and card payments.
- Provided friendly customer service to improve sales.
Staff Member
more super market part time
Nellore
06.2018 - 02.2019
- Maintained clean, organized shelves and displays.
- Handled billing, cash, and digital payments.
- Restocked merchandise and checked inventory levels.
- Provided friendly customer service to improve repeat sales.
Education
Mechanical Engineering -
Government Polytechnic Collage Nellore
Venkateswarapuram,PothireddyPalem,Nellore,Andhra P01-2020
Sri Vasu Em High School
Near Shadhi Manzil, Ramachandra Puram, Nawabpet, 01-2016
Skills
- Team leadership and motivation
- Conflict resolution and problem solving
- Route optimization and compliance
- Cash management strategies
- Customer relationship management
- Time management techniques
- SMART goal setting
- Technical support expertise
Personal Details
- Name: Kaligiri Madhan Krishna
- Father name: K. Prasad (late)
- Date of birth: 18 June 2001
- Marital status: single
- Nationality: Indian
- Address: Rajiv Gandhi Colony, Kissan Nagar, Mupadu Road, SPSR Nellore 524002
- Contact No: 9381295683
- Email ID: madhankrishna016@gmail.com
Timeline
Team Leader
Delivery.com pvt limited
12.2025 - Current
Team Leader
Ekart logistic ( Instakart or Flipkart )
12.2022 - 12.2024
sotter
Ekart Logistic ( Instakart or Flipkart )
04.2022 - 12.2022
Prossing Staff
express bees
08.2021 - 03.2022
Delivery Boy
Ekart logistics ( Instakart or Flipkart )
09.2020 - 02.2021
Machine Operator ( industrial training )
RAJA SHRAYA AUTOMOTIVE INDUSTRY PVT LTD
11.2019 - 05.2020
Sales Executive
Mens Wear
03.2019 - 07.2019
Staff Member
more super market part time
06.2018 - 02.2019
Mechanical Engineering -
Government Polytechnic Collage Nellore
Sri Vasu Em High School