Summary
Overview
Work History
Education
Skills
Timeline
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Krishna Koushik Kalidindi

Krishna Koushik Kalidindi

Engineering Operations Specialist, Mapping Operations
Hyderabad

Summary

Experienced Operations Specialist with over 5 years of experience in Mapping Operations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
6
6
years of post-secondary education
3
3
Languages

Work History

Engineering Operations Specialist

Wipro
Hyderabad
02.2018 - Current
  • Currently leading a remote assistance and dispatch (RAD) team of 15 members. Provided direction, instructions, guidance, and training to the employees to improve team performance, productivity and quality targets to resolve highest-priority time-sensitive issues
  • Responsible for delivering the Productivity & Quality targets for the entire team.
  • Performance Management of Team members(Weekly, Monthly reviews, and Quarterly ratings)
  • Individual performance analysis of team members to motivate them and improve their work efficiency.
  • Conducted weekly team building sessions to enhance employee morale and team bonding
  • Retained 5 employees during this period by motivating them and providing career growth opportunities
  • Led projects and analyzed data to identify opportunities for improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Senior Associate

Globallogic
Hyderabad
11.2016 - 02.2018
  • Worked varied hours to meet seasonal and business needs.
  • Been a part of SLA based processes.
  • Supported the business in setting up their basic information applicable to the customers. Been a part of Geo mapping process in driving the road maps information.

Education

B.Tech -

Sree Dattha Group Of Institutions
Hyderabad
05.2011 - 07.2015

Inter -

Sri Chaitanya Jr Kalashala
Hyderabad
05.2009 - 04.2011

Skills

Management

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Timeline

Engineering Operations Specialist

Wipro
02.2018 - Current

Senior Associate

Globallogic
11.2016 - 02.2018

B.Tech -

Sree Dattha Group Of Institutions
05.2011 - 07.2015

Inter -

Sri Chaitanya Jr Kalashala
05.2009 - 04.2011

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Krishna Koushik KalidindiEngineering Operations Specialist, Mapping Operations