Krishna Kumar Chellamuthu
Chennai
Summary
A competent professional with expertise in AML, Subject matter expert in Quality Assurance & Client Due Diligence. Highly interested in team management and seeking challenging assignments with key roles in order to succeed in an environment with growth and excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Manager
NatWest Group
11.2021 - Current
- Evaluates employee performance, mentors and trains team members, increasing quality and productivity of work, and employee motivation.
- Assists on employee onboarding programs(recruiting, hiring and training of team members) and present strategic improvement recommendations in field of quality and productivity
- Handles QA errors by analyzing and understanding the root cause, if required, calibrating with QA to revert errors based on policies and procedures.
- Service Management Meeting with high-level stakeholders to obtain and provide feedback and conclude action points accordingly.
Senior Analyst Level II
NatWest Group
07.2019 - 10.2021
- Performs quality testing for Transaction Filtering L1 queue, Faster payments, and Payment Stripping.
- Performs verification of test papers from GCM to perform quality assessment and preparation of monthly quality report to GCM and other stakeholders.
- Conducts error-based refresher training every quarter for operations.
- Conduct calibration calls with operations on a monthly basis to elaborate on the errors identified.
- Identifies and mitigates the open risks in operations, and ensures process documents are updated accordingly.
Senior Analyst Level I
NatWest Group
10.2017 - 06.2019
- Performs and handles ABC reconciliations processes (Third Party Payment Reconciliations, G&E Reconciliations, G&E Late Submissions and Commercial Sponsorship Reconciliations)
- Handles queries from customers and stakeholders for ABC reconciliation processes.
- Performs due diligence of associated parties.
- Preparation of weekly and monthly MI that is sent out to a wider audience and stakeholders for ABC reconciliations process.
Analyst
NatWest Group
07.2015 - 09.2017
- Handled SOX orphan analysis process.
- Preparation of Weekly MI and lead business calls for SOX orphan analysis to be shared with UK stakeholders.
- To attend for SOX orphan analysis with the UK stakeholders.
- Was part of change request calls for Identity IQ.
Education
B.Com - General
MADRAS CHRISTIAN COLLEGE
04.2015
Skills
- Employee Development
- Performance Coaching
- Operations Management
- Risk Management
- Customer Due Diligence/KYC
- Anti-Money Laundering
Certification
- AML Skill Assessment Level 1 and Level 2 (NatWest Group)
- AML KYC Certification, Indian Institute of Banking Federation
- Determined to Lead Program - Level 1 and 2 (NatWest Group)
- Great Manager Certification from Great Manager Institute
Accomplishments
- Completed great manager institute program with 94% post assessment
- Quality Assurance score was increased by 36 % within a period of 6 months through new strategies
- Implemented SME calls, error based training, checklist for ABC process to assure SME's are equipped with adequate knowledge on process updates
- Initiated automation idea of SOX orphan analysis by automating the lookup performed manually and reducing the cycle time by ~75% (From 2.5 hours to 30 minutes).
- Performed UAT and production testing of the new tool for 3rd Party Payment Monitoring process and identified the gaps in the application.
- Eliminated a reconciliation process through implementing a control to update the portal prior to release of funds for sponsorships
Applications
- World check
- Backoffice
- One Klick
- LexisNexis
- Equifax
- MS Office
- Kritik
- SAS Genie (ABC Recs)
- Fircosoft V5 Filtering system (SAFE)
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Timeline
Team Manager
NatWest Group
11.2021 - Current
Senior Analyst Level II
NatWest Group
07.2019 - 10.2021
Senior Analyst Level I
NatWest Group
10.2017 - 06.2019
Analyst
NatWest Group
07.2015 - 09.2017
B.Com - General
MADRAS CHRISTIAN COLLEGE
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