KRISHNAKUMAR M
Sirkazhi
Summary
To achieve a challenging carrier and to grow with the organization by utilizing my skills and abilities for producing exclamatory results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Settlement Officer
Tata Consultancy Service
Chennai
01.2023 - Current
- Prepared summaries of all settlement activities.
- Reconciled banking operations transactions related to settlement.
- Reconciliation of and Nastro and bank accounts.
- Disputes investigations
- Wire payments (Cables)
Service Officer
HDFC Bank
Chennai
03.2022 - 10.2022
- Coordinated solutions for high volume of customer inquiries per day while meeting and exceeding performance quotas.
- Worked with senior case managers to coordinate team development activities and trainings.
- Developed strategies for improving customer service quality.
Processing Officer
Computer Age Management Services Private Limited
Chennai
09.2018 - 03.2022
- Checked documentation for accuracy and updated on systems.
- Mutual funds SIP and SWP (NAV)
- Verification (KYC & Bank details
- Assisted customers with inquiries regarding processing status of applications.
Operations Coordinator
I Process Service Pvt Ltd (ICICI Bank)
Chennai
08.2017 - 03.2018
- Performed statistical analyses to gather data for operational and forecast team needs.
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
- Maintained accurate records of all operational activities.
Education
Diploma In Advertising - Post Graduate Diploma Course
Annamalai University
Chidambaram05.2017
MBA - HRM & SYSTEMS
Annamalai university
Chidambaram05.2017
BA - ENGLISH
St. Joseph 's college
Trichy05.2015
Higher Secondary Certification - Standard XII
Higher Secondary School
Sirkazhi03.2012
Secondary School Certification -
Higher Secondary School
Sirkazhi03.2010
Skills
- Data analysis
- Proficient in learning technology
- Maintenance and Repair
- Settlement reconciliation
- KYC verification
- Montage
- Report to record
Certification
- TCS training program
- Joseph's academic of soft skill
- Internship training program
Date of birth
21/05/1995
Interest
Travel
Sports
Hobbies
Cooking
Music
Languages
Tamil
First Language
English
Upper Intermediate
B2
Timeline
Settlement Officer
Tata Consultancy Service
01.2023 - Current
Service Officer
HDFC Bank
03.2022 - 10.2022
Processing Officer
Computer Age Management Services Private Limited
09.2018 - 03.2022
Operations Coordinator
I Process Service Pvt Ltd (ICICI Bank)
08.2017 - 03.2018
Diploma In Advertising - Post Graduate Diploma Course
Annamalai University
MBA - HRM & SYSTEMS
Annamalai university
BA - ENGLISH
St. Joseph 's college
Higher Secondary Certification - Standard XII
Higher Secondary School
Secondary School Certification -
Higher Secondary School