Krishnakumar Sivaradjy
Pega Lead System Architect
Chennai
Summary
Highly skilled and Certified Pega Lead System Architect (CLSA) with over 8 years of experience in designing, developing, and implementing robust Pega applications. Adept at leveraging Pega PRPC & Customer Service Framework to deliver comprehensive solutions for diverse business needs. Possess over 2 years of experience in Java development, enhancing the ability to integrate and support complex systems. Proven track record in leading teams, managing projects, and driving successful system upgrades and integrations.
Overview
10
10
years of professional experience
8
8
Certifications
2
2
Languages
Work History
Project Lead - Systems
Mphasis Limited
3 2023 - Current
- Provided technical leadership to team members during system design.
- Conducted regular code reviews to maintain high-quality standards and minimize technical debt.
- Resolved critical production issues promptly to minimize downtime and maintain customer satisfaction levels.
- Established best practices for coding standards, increasing overall code quality across organization.
- Mentored junior team members, fostering professional growth and increasing overall team efficiency.
Senior Developer - Pega
Serendebyte Technology Solutions Private Limited
08.2016 - 03.2023
- Managed production planning and deployment for each sprint.
- Integrated external systems with Pega using RESTful services.
- Integrated AWS and Genesys CTI with Pega for seamless customer interactions via IVR.
- Actively participated in Pega upgrade process on both Pega cloud (8.3 to 8.6.x version) and On-premises (7.x to 8.6.x version).
- Designed Case Management and deployed business rules and workflows for various applications.
- Coordinated daily stand-up calls and sprint planning sessions.
- Fixed production bugs and implemented enhancements across various projects.
- Coordinated with offshore and onshore teams for project execution and status updates.
Systems Engineer (Java)
Tata Consultancy Services
02.2014 - 08.2016
- Communicating with client and getting inputs for new requirements
- Making changes to code base for new features being added
- Creating Web Service clients for Yodlee Services and integration with Portal application
- Implemented Java web services for exposing services to .Net layer
- Build test codes for software
- Design, develop and maintain complex software
- Involved in implementing entire business logic for MAXIT application
- Involved in fixing bugs and various exceptions across entire module
Education
Higher Secondary - Biology
Vivekanandha Higher Secondary School
India 01.2008 - 2009.04
Secondary School Leaving Certificate -
Vivekanandha Higher Secondary School
India 01.2006 - 2007.04
Bachelor of Technology - Computer Science & Engineering
Sri Manakula Vinayagar Engineering College
01.2009 - 2013.04
Skills
- Pega PRPC
- Pega Customer Service Framework
- Java
SQL, Oracle
HTML, CSS, Javascript
Certification
Pega Certified Lead System Architect
Timeline
Pega Certified Lead System Architect
03-2024
Pega Certified Robotics System Architect 8
07-2020
Certified Pega Decisioning Consultant (CPDC 7.4)
04-2019
Certified Senior System Architect (CSSA 7.2)
08-2018
AWS Certified Developer-Associate (DVA)
08-2017
Certified Customer Service System Architect (CCSA 7.2)
04-2017
Certified System Architect (CSA 7.2)
11-2016
Senior Developer - Pega
Serendebyte Technology Solutions Private Limited
08.2016 - 03.2023
Oracle Certified Java Programmer (OCJP 6)
03-2015
Systems Engineer (Java)
Tata Consultancy Services
02.2014 - 08.2016
Bachelor of Technology - Computer Science & Engineering
Sri Manakula Vinayagar Engineering College
01.2009 - 2013.04
Higher Secondary - Biology
Vivekanandha Higher Secondary School
01.2008 - 2009.04
Secondary School Leaving Certificate -
Vivekanandha Higher Secondary School
01.2006 - 2007.04
Project Lead - Systems
Mphasis Limited
3 2023 - Current
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