KrishnaKumar Thanikachalam
Chennai
Summary
To secure challenging position where I can effectively contribute my skills as professional possessing technical skills. To work in a professional and competitive environment that best develops my talents and provides opportunities for learning from mentors and facilitates personal growth and creativity.
Trustworthy Ophthalmology with 22 years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines. Clinical Application Specialist/Surgical Development Consultant with vast experience in effective and efficient operations. Displays outstanding knowledge and practical expertise to provide exceptional all-round service.
Overview
24
24
years of professional experience
Work History
Phaco Application Trainee
Appasamy Associates Pvt Ltd
Chennai
03.2023 - 05.2025
Product Training
- Conducted comprehensive training programs on complete range of ophthalmic products including surgical systems, IOLs, diagnostic equipment, and laser technologies
- Developed and delivered structured curriculum covering technical specifications, clinical applications, and competitive advantages
- Implemented product knowledge assessments to ensure retention and application of training materials
- Led strategic sales training sessions focused on consultative selling techniques and negotiation strategies
- Designed programs to improve customer retention metrics and increase competitor conversion rates
- Facilitated workshops on identifying sales opportunities, overcoming objections, and closing techniques
- Implemented performance tracking to measure training impact on sales outcomes
- Coordinated and facilitated hands-on surgical training through wetlab courses for ophthalmologists
- Delivered specialized technical training for phacoemulsification procedures, vitreoretinal surgery, and IOL implantation
- Provided procedural demonstrations and supervised practice sessions using simulation technology
- Collaborated with leading surgeons to create educational content for advanced surgical techniques
Senior Phaco Development Specialist
Alcon Laboratories (India) Pvt Ltd
Chennai
05.2015 - 12.2022
- Training and developing the pure SICS / low skilled phaco surgeon and VR Surgeon to improve their surgical skill to do Phaco/VR surgeries as a primary option to achieve the best visual outcome
- Teaching and Coaching in Wetlab and OR through instructions and demonstration of surgical steps and equipment orientation
- Onsite OR support to build their confidence on Phaco and VR surgeries, Complication managements and further advancements to achieve the high-quality surgical results
- Developing the program participants as a FOL and KOL for the market development
- Coaching and mentoring the junior teammates in PD and sales
- Completing and Analyzing the Documentation of Assessments, pre-course planning, Course Execution, OR Observation Reports and Post course results
- Demonstration and Application Support for all Alcon products to improve and optimize the product utilization to achieve best surgical results and patient results
- Conducting Hospital based activities like Patient Counselling Programs, Biometry workshops, OR Staff education, Patient education and Wet-lab activities
- Implementing and Executing the Development initiatives and Strategy with collaborating with the sales team for Machine Closure
- Collaborating work with sales team for product positioning and market expansion
- The adoption and proper use of Alcon products such as Cataract Surgery and Vitreo Retinal Equipment's (All equipment's), IOL's, Viscoelastic, knifes; selectively assist field sales with the demonstration of key products to Phaco Development targets (Complete cataract and Vitreo Retinal Portfolio).
- Customized customer experiences to build brand loyalty.
- Produced high-volume orders to effectively meet customer demand.
- Built and maintained courteous and effective working relationships.
- Developed ongoing programmers using good team communication and collaboration.
- Engaged with customers to better understand needs and deliver excellent service.
- Exceeded goals through effective prioritization and consistent work ethic.
- Inspected products and services to comply with quality standards.
- Explored and created new ways to resolve problems with processes, technology or team members to improve overall efficiency.
- Maintained clean, safe working environments to eliminate accident risks.
- Troubleshot problems - Clinical and Technical
- Handled customer concerns and escalated major issues to supervisor.
- Job Responsibilities - To provide Technical and Clinical Training to Ophthalmologists On Cataract & Vitreo Retinal Surgery with Alcon Equipment Education, Clinical support, and Hospital Training and Counselling Training to Hospital staffs, to Achieve Patients Quality Visual outcome.
Phaco Sales Specialist
J&J Vision
Chennai
11.2014 - 05.2015
- Planned and executed new strategies to increase sales.
- Spoke to customers in multiple languages to resolve problems and answer questions.
- Engaged with customers to better understand needs and deliver excellent service.
- Customized customer experiences to build brand loyalty.
- Trained and mentored employees to maximize team performance.
- Demonstrated outstanding product knowledge to achieve high customer satisfaction levels.
Ophthalmic Nursing Assistant
RAJ Eye Care
Chennai
10.2005 - 11.2014
- Proficient in Assisting all kind of Ocular surgeries such as: Cataract (Phacoemulsification, MICS, Small incision cataract surgery, Intra Capsular Cataract Extraction, Lensectomy, Membranectomy)
- Glaucoma (Trabeculectomy, External Trab, Molteno, Ahmed valve Implantation)
- Proficient in Assisting all kind of Ocular surgeries such as: Cataract (Phaco emulsification, Extra Capsular Cataract Extraction, Small incision cataract surgery (blue menthal Technique), Intra Capsular Cataract Extraction, Lensectomy, Membranectomy)
- Corneal Surgery (Penetrating Keratoplasty, Lamellar Keratoplasty-Deep & Anterior, Wedge excision, DALK, DELK, Pterygium Excision and OOKP.)
- Posterior Segment (Scleral Buckling, Belt Buckling, Vitrectomy, Cryo therapy, Fine Needle Aspiration Biopsy, Brachy Therapy.)
- Area of Strength in Operation Theatre: Operation Theatre Maintenance, Instrumentation, Sterilization Techniques Operating room assisting (Circulating Nurse), Assisting to Anesthesia Procedures and OT Stock maintenance etc.
- Area of Strength in Wards: Admitting the Patients, Pre-and Post-Operative care, Discharging the Patients, Stock Maintenance, Coordinating between Wards and Operation Theatres to transporting the Patients and ward management etc.
- Area of Strength in Outpatient Department: Taking Fundus and external Photographs, Injecting I/V angio dyes for Fundus photographs, Distributing Drugs and other OP requirements to all the Consultation Rooms, Coordinating with Doctor's Secretaries, Attending the Emergencies in the OPD area, Assisting to Photo Dynamic Therapy Procedure etc.
- Wet Lab: Teaching the Phaco Fellows regarding fundamental techniques of Phaco Emulsification surgeries on Goat's eyes such as instrumentation, techniques of surgeries and Phaco machine operations etc.
Ophthalmic Nursing Assistant
Sanakara Nethralaya
Chennai
08.2001 - 09.2005
Education
B.Sc - Optometry
Bharathiar University
Coimbatore01.2011
Secondary School Leaving -
Government Higher Secondary School
01.1999
Certificate - SSLC
Government Higher Secondary School
01.1997
Skills
- Clinical Application - Surgical
- Surgical Development Consultant
- Product Training
- Staff Training - Soft Skill Training
- Practice development Consultant
- Wet Lab Training
- Demo and Post-Sales Support
- Sales strategy development
- Sales forecasting and analysis
- Sales and marketing strategy
Accomplishments
Best Performer Award, 2018, All India
Languages
English, Tamil, Tamil, English, Hindi
Timeline
Phaco Application Trainee
Appasamy Associates Pvt Ltd
03.2023 - 05.2025
Senior Phaco Development Specialist
Alcon Laboratories (India) Pvt Ltd
05.2015 - 12.2022
Phaco Sales Specialist
J&J Vision
11.2014 - 05.2015
Ophthalmic Nursing Assistant
RAJ Eye Care
10.2005 - 11.2014
Ophthalmic Nursing Assistant
Sanakara Nethralaya
08.2001 - 09.2005
B.Sc - Optometry
Bharathiar University
Secondary School Leaving -
Government Higher Secondary School
Certificate - SSLC
Government Higher Secondary School
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