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KRISHNAMOHANSASTRY MATAM
Diagnostic Technician
ADONI
Summary
Diagnostic Technician with excellent troubleshooting, customer service and analytics skills coupled with 3 years of experience in auto-mobile industry and more than 3 years’ experience in engineering field. Decisive and reliable professional with exceptional planning and execution abilities. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
5
5
years of professional experience
2
2
Certification
Work History
Automobile Technician [certified level 3 technician
Asset Cars Pvt Ltd, Jaguar Land Rover
Pune
2019.01 - Current
- Perform various service schedules for both Jaguar and Land Rover vehicles, carry out running repairs on different subsystems namely: Suspension, Powertrain, basic electrical diagnosis and repair.
- Command over scan tool applications namely SDD, Pathfinder and Pico scope.
- Read and interpret wiring diagrams.
- Conduct basic and advanced automotive diagnostics on various subsystems.
- Diagnose problems with DVOM and oscilloscope by applying technical knowledge and troubleshooting skills.
- Maintain an excellent customer satisfaction rate.
- Perform work as outlined on repair order with efficiency and accuracy.
- Provide on-field support to JLR for their testing and certifications.
- Determine maintenance requirements and generate reports based on the findings.
- Perform routine and anticipatory maintenance and repair of vehicles.
- Compiling and submitting evidence of failed components in the various subsystems in order to raise EPQRs. Raising EPQRs and handling the documentation and communication with the technical assistance team.
- Road-test vehicles to ensure quality completion of repair work
Application Engineer
Entuple Technologies Pvt Ltd
Pune
2016.12 - 2019.01
- Perform modeling of mechanisms for kinematics, dynamics and force analysis.
- Head engineering programs involving FEA for new product designs and modifications to meet customer requisite
- Perform complex design analysis using ANSYS software.
- Understand customer basic requirements and expectations for new product design and improved designs.
- Develop alternative design solutions or quick engineering solutions for complex problems.
Education
Bachelor of Engineering Technology - Mechanical Engineering
SRI KRISHNA INSTITUTE oF TECHNOLOGY Affiliated VTU
Bangalore06.2016
Skills
- Diagnostics and troubleshooting
- Pico scope or oscilloscope
- Technical support assistance
- Organization skills
- Adaptability
- ANSYS (SCDM,WORKBENCH,DM)
Accomplishments
- Level 3 - Diagnostic Tech
- Level 2 - service Tech
- Customer Relations
- Resolved product issue through testing.
- Supervised team of 5 staff members.
Certification
- Certified level 3, jaguar Land Rover - 2021
- Certified level 2, jaguar Land Rover - 2019
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Telugu
Advanced (C1)
Marathi
Intermediate (B1)
Timeline
Automobile Technician [certified level 3 technician
Asset Cars Pvt Ltd, Jaguar Land Rover
2019.01 - Current
Application Engineer
Entuple Technologies Pvt Ltd
2016.12 - 2019.01
Bachelor of Engineering Technology - Mechanical Engineering
SRI KRISHNA INSTITUTE oF TECHNOLOGY Affiliated VTU
- Certified level 3 , jaguar landrover - 2021
- Certified level 2, jaguar landrover - 2019
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