Multi-talented Senior Executive knowledgeable about operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
9
9
years of professional experience
4
4
Language
Work History
Supervisor
SRS Travels
Bangalore
08.2012 - 11.2015
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Defined operational metrics to evaluate efficiency of processes and procedures.
Evaluated employee performance and coached and trained to improve weak areas.
Handled complaints, resolved issues and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Conducted employee evaluations to provide feedback and set expectations for future job performance.
Tracked and prepared quarterly reports to present to leadership.
Team Leader
SGT Travels
Bangalore
12.2015 - 12.2016
Mentored and guided employees to foster proper completion of assigned duties.
Built strong relationships with Employees through positive attitude and attentive response.
Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Initiated timely response to emails, voicemails and written correspondence.
Implemented new working processes to deliver multiple improvements.
Coordinated weekly meetings for internal and external groups.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Worked with colleagues to create prototypes for designs and training materials.
Operation Manager
NITHIN Travels
Bangalore
01.2017 - 01.2019
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Prepared annual budgets with controls to prevent overages.
Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Developed systems to track and log work issues.
Evaluated suppliers to maintain cost controls and improve operations.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Introduced new methods, practices and systems to reduce turnaround time.
Senior Executive
MoveInSync Technology solution PVT LTD
Bangalore
05.2019 - Current
Aligned organizational objectives with company mission to increase business growth and integrate work strategies..
Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
Resolved issues and recommended actions based on production and compliance reports.
Identified issues with operation, workforce implemented successful solutions.
Established clear and competitive goals, growth roadmaps and strategic business plans.
Identified and resolved issues between employees, promoting better collaboration and mutual respect.
Clarified roles, responsibilities and expectations of staff.
Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
Travel Consultant at Travels & Vacations (A sub division of Enn Ess Travels Pvt Ltd)Travel Consultant at Travels & Vacations (A sub division of Enn Ess Travels Pvt Ltd)