KRISHNAN GANGADHAR

• To set up a centralized trade service desk at cluster level
• To support clients trade onboarding while adhering bank’s internal client acceptance policy
• To do primary scrutiny of trade documents received at bank counter
• Processing of Trade finance transactions such as issuance, amendment & closure of LC; LC/Non-LC payments; Export
• Collection/Discounting/ Loans/ Liquidation; issuance, amendment & closure of Bank Guarantees
• To deal with structured solutions/ capital account transactions & reporting
• To maintain trade documents catalogue & dispatch; voucher/record management
• To Monitor customers’ accounts to ensure consistency with their KYC; to ensure adherence with AML policies.

● Handling Portfolio of clients for Business Banking – Trade Accounts & Document scrutiny for Import
payment and export regularisation.
● Providing quality services to customers, efficiently handling queries and giving the best possible solutions &
Efficiently coordinating with the company internal customer in providing service to clients.
● Handling audit (internal and external) for transactions related query and effectively resolving any
discrepancies & also provide all viable information on trade leads and trade requirements.
● Handling Imports and Export collections for processing inward and outward bills & Import and Export
services – Letter of Credit (L/C) issuance, Advising, Amendments, Acceptance, sight and usance settlement
and cancellations.
● Assist with the on-boarding of new clients and products & Establish and develop strong relationships with both internal
and external clients..
● Handling inward payments on a daily basis. Handling A2 payments, Non-dispatch documents and follow up for dispatch
i.e. Ensuring quality sourcing in line with the Bank policy .

• Processing of MT 103 & MT 202 lodgements entries as per client requests received for various nature of payments.
• Scrutiny of documents as per bank and RBI guidelines and handling capital account transactions.
• Ensuring SWIFT message tracker (Inward tracker) to be NIL cases, sending MT 103, MT 202, MT 199 & MT 999.
• Foreign payment investigation, SWIFT query resolution & all customer queries received through email, to be closed and reverted .
• SWIFT payments through Web-based system), Trade stream (payment request received from clients through branches) SWIFT alliance (payment to foreign countries in various currencies) and others.

• Handling Retail Outward Remittance transaction processing at the Centralized Unit – Retail Forex and Remittances
• Centre
• Handling queries and guiding branches for smooth processing of Outward Remittances
• Knowledge of various aspects of International Payment Processing Operations and Working/Expert Knowledge of
• SWIFTS & international payment conventions
• Adaptive to the changing environment and can grab things quickly with efficiency
• Always ready to help and share knowledge with my peer colleagues & team members
• Ready to provide support to help branches in handling their queries, to overcome the breaches, if any maintaining the process TAT & provided assistance in doing UAT
• Extending support to other Products like Inward Remittances, CRH, Advance against Imports, Travel Card Debit Card & Foreign Currency Cheques
• Ensuring of transactions getting processed within the limits of FEMA Regulations as per RBI Master Guidelines &
• Circulars issued time to time
• Handling Reconciliation of NOSTRO Accounts, maintaining audit regularities & ensuring no customer dissatisfaction
• Preparing weekly MIS Report of NOSTRO for making payments which are outstanding for clearance
• Handling of entire AD2 Helpdesk activities in addition to Outward Remittances
• Co-ordinating with IT Team for clearing the SWIFT messages being sent to the beneficiary, in case the SWIFT is stuck in between.