Krishnan N

Accounts Receivable as Process Lead:

• Having experience of people handling of Maximum 05 FTE & leading teams for running successful process operations
• Managed Cash Application Transitions for LATAM countries (Argentina, Chile, Peru, Mexico, Uruguay and Colombia)
• Managed ERP migration from SARA to SAP for (Chile, Peru, Mexico, Uruguay)
• Preparing DTP (Desktop Procedure) for Payment application and implement same in the process
• Responsible for creating billing and managing Sundry invoices and sundry credit notes for customers throughout North America
• Handling complex queries, issues by responding necessary information and controls to client
• Reconciling AR clearing accounts daily to confirm all the incoming payments are done and queried accordingly for open items to respective counterpart team
• Create dispute for the cash placed on account based on the promissory note comments
• Working with Collection Team and GL team to complete cash applications
• To review all the open adhoc requests and make sure to do necessarily follow up and responses to client
• Training new members and conduct assessment
• Conducting team huddles to share the process updates among all teammates and document the meeting points in by preparing MOM email and circulate to team
• Having monthly meeting with Concurrent audit team to review the observations identified
• Completing rush requests during MEC before period end closing and immediate requirement
• Raising IT requests to GSD team for whichever the activities and transactions couldn’t perform due to technical glitch
• Having Weekly calls with clients and updating MOM to Team members and Management
• Responsible for monitoring and maintaining assigned accounts, balance writes off, account reconciliations and processing credit memos

Accounts Receivables & Cash Application:

• Posted customer payment entries and uploaded cleared cheques.
• Managed cash application processes, ensuring accurate and timely posting of customer payments.
• Corrected errors in automation entries by manually adjusting discrepancies.
• Managed dispute resolution for customer deductions and processed valid claims by issuing credits.
• Conducted periodic follow-ups with customers for missing documents or remittance advice.
• Investigated billing discrepancies and tracked overdue balances.
• Managed unidentified and unapplied cash, performing regular follow-ups to ensure proper allocation.
• Processed manual postings for on-account payments, intercompany sales, write-offs, transfer entries, and partial payments.
• Prepared weekly and monthly outstanding aging reports.
• Sent dunning letters to overdue customers and ensured timely follow-up on outstanding balances.
• Processed provisions for overdue debts and recommended write-offs in compliance with company policies.
• Managed customer terminations and final settlement entries.
• Created and followed up on sales orders and invoices for clearance.
• Managed customer creation and modification, including blocking/unblocking and monthly FIFO clearing.
• Managed customer security deposits, including interest calculation and posting.

Customer Discount & Process Management:

• Calculated customer discounts based on targets and other criteria, ensuring accurate crediting.
• Reconciled bill files with approved rate charts and price circulars in SAP to ensure discount accuracy.
• Administered the monthly discount provision and customer payouts, submitting MIS reports to management.
• Prepared and submitted monthly discount tracker reports to management.
• Supported the preparation of audit templates for internal and external auditors on a monthly and quarterly basis.
• Reconciled discount schemes post-provision and customer payout, ensuring compliance and accuracy.
• Ensured smooth month-end closure, delivering and posting discounts within the stipulated timelines.

• Identifying the customer account and clearing the payment from on account and posting any residual items on the account as per the remit information
• To change and update the information on the residuals posted as per the confirmation from stake holders or collections team
• Attachments of working files pertaining to the payments along with the relevant documents
• Pulling On account report on daily basis and sharing with the team to clear the aged payments
• Analyze payments and apply to the respective invoices
• Application of Cash received for Indian region
• Review the EFT File updated by the collectors to find any duplications or information missing
• Manually allocate the Cash received and updated in the EFT file using T-code Fb50
• Based on the invoice information process the cash received from the control GL to customer account using T-code f-28
• Based on the collectors or stake holders conformation allocate/move the cash as advance or credit from control to customer account
• Net off the entries in the control GL after the entries have been moved to customer account- as the debit and credit entries will be available
• Review the check copies saved on the share drive and manually post the payments based on the invoice information
• Review the GL balances at the end of day and sending the report to collection and stakeholders to get the further application instructions on daily basis
• Review the control GL balances to check through if the entries posted are balancing -If any deficit balances found, Check on the differences posted review and share with stake holders and take necessary action to resolve them
• To report the daily allocated payments to the command centre team to review and share data with the stakeholders and Internal management
• Offsetting the debit notes and credit notes as per the information provided by the collections team
• Follow up on the credits posted to the customer account with collections team and apply the payments before the month closure

• Preparation of GRAN (GOODS RECEIPT & ACCEPTANCE NOTE)
• Releasing of PO’s.(Purchase Order’s)
• Raw Materials Receipt & issue
• Disposal activities through MSTC (Metal Scarp Trading Corporation)
• Receipt and issue of Stationery items, Dispatch of items through transporters (TCI) etc
• Reviewing Blocked Line item report and duplicate report
• Applying OPEX in process and identify the areas of improvement and implementing the ideas
• Received multiple appreciations for learning and bringing process to stabilized level in Start-up Company
• Being awarded for process automation which could simplify the process
• Being awarded for best performer of the quarters
• Dependable Award received from CEO of ACL Ambuja Cement
• Received Team award for outstanding performance