Krishnan Narasimhan

• Streamlined sales processes, resulting in enhanced efficiency and increased productivity.
• Developed strong client relationships for improved customer satisfaction and repeat business.
• Optimized pricing strategies by monitoring competitor activities, analyzing market trends, and considering internal cost structures for profitability maximization.
• Implemented effective CRM tools to track leads, maintain accurate customer data, and optimize the sales process.
• Mentored junior sales staff, fostering professional growth and contributing to overall team success.
• Negotiated contracts with major clients, securing long-term partnerships that generated significant revenue streams.
• Conducted regular territory analyses to ensure optimal resource allocation and maximum coverage of target markets.
• Collaborated with product development teams for continuous improvement of offerings based on customer feedback and evolving market needs.
• Launched new products successfully by collaborating with cross-functional teams and executing comprehensive go-to-market plans.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Coordinated with other departments to provide smooth execution of sales initiatives.
• Monitored daily sales performance and provided feedback to each team member.
• Facilitated regular team meetings to discuss challenges, successes and strategies.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Maintained up-to-date knowledge of products and services offered to customers.
• Trained and coached sales team members on best practices for customer service and sales techniques.
• Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
• Increased Sales revenue from 15 MINR in 2005 to 400 MINR in 2019 & 700 MINR in 2023.
• Managed key accounts effectively, ensuring ongoing satisfaction while identifying upsell opportunities to drive additional revenue growth.

• Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
• Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
• Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
• Developed and executed successful business plans that resulted in improved market share and profitability within the region.
• Promoted Extended Shaft Pumps to Process industries vis-a-vis Chemical, Petrochemical, Refineries, Fertilizer, Paper , Sugar plants.
• Marketed & Sold specialized Alloy Pumps in SS316, ALLOY 20, CD4MCu , Rubber lined for Phosphoric / Sulphuric acid, Brine solution, Ammonia , etc.,
• Introduced the New concept of Dry Motor Submersible Pumps for Sewage pumping in South India successfully.
• Liaised with Govt agencies for inclusion of Technical specifications in the Bid documents & captured 80 % market share in a span of 4 years.
• Increased sales revenue from 50 lakhs to 10 Crores in South India

- - Marketed KSB Range Stainless Steel Submersible Pumps successfully in the farming sector

Added new customers in the construction Industry / converted Jet & Compressor pumps into Submersible pumps

- Promoted KSB Water Pumps to Process Industries vis-a-vis Paper, Cement, Sugar, Textile

- Marketed HKSB's High Pressure Boiler Feed Pumps in the industrial segment

- Conducted Seminars for customers & Dealers in Southern Tamilnadu involving KSB Team of BD & Product Development