Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Specialinterests
Timeline
Generic

Krishnan Neelakandan

Talent Acquisition Leader
Chennai

Summary

Experienced talent acquisition professional with a global network in the business environment. Utilizing skills and expertise in GCC, shared services, large IT, captives, BPS, and banking to drive success. Played a pivotal role as a strategic partner/leader, shaping high-performing cultures through the implementation of robust development frameworks. Dedicated to achieving deliverables and fostering collaboration as both a team manager and player.

Overview

18
18
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

India Head - Talent Acquisition – GCC

Acentra
01.2023 - 12.2024
  • Head of Talent Acquisition for India Acentra Centre - Global Capability Centre.
  • Direct KRA - Talent acquisition and recruitment innovation - product healthcare space of Acentra India - GCC
  • Responsible for End to End recruitment process.
  • Directly responsible for Leadership hiring.
  • Responsible for managing a team of recruiters, responsible for lateral hiring.
  • Strategies implored for on time hiring, quality intake of candidates and larger branding prospective.
  • Sourcing channel explored for quality and volume of profiles.
  • Implementation of artificial intelligence, Machine Learning and Chat-GPT for better quality hiring.
  • Re-Design of SOP and Smart recruitment process for ease of hiring.
  • Initiatives undertaken - Compensation benchmarking, ATS implementation, Job Description standardization, Portal maximization and workforce management
  • Diversity initiative - Gender and location.
  • Evolving strategies & hiring plans in accordance with requirements.
  • Leading the Capacity planning project and budget optimization for organization through hiring.

Manager - Talent Acquisition

Capgemini
09.2021 - 01.2023
  • Hiring for banking accounts of the organization with a spread in PAN India location - Volume Hiring
  • Managing a team of 3 Leads and 28 recruiters across Chennai, Hyderabad, Pune, Bangalore, NCR and Mumbai
  • Spearheading responsibility for managing gamut of delivery & operations for large business accounts; directing efforts towards full recruitment life cycle implementation; evolving strategies & hiring plans in accordance with requirements
  • Leading the Capacity planning project, SOP project for TA function
  • Engaging with the Sales and Delivery department to gather requirements and closing the same with the budgeted timelines
  • Initiatives: Diversity as a core practice for business Unit including return to work and institutional hiring
  • Ensuring structuring of Recruitment Engine to achieve the ever-changing demands of business needs through proper allocation of job responsibilities to team members
  • Organizing all hiring processes from start-to-finish - recruiting candidates, assessing resumes, interviewing, hiring, and onboarding all new employees
  • Understanding requirements from various Business Heads/ Onshore Team and making hiring strategies
  • Reported on recruiting metrics to the stakeholders (onshore and offshore)
  • Closure of the requirements with the budgeted timelines to minimize the revenue leakage
  • Hiring selected candidate and ensuring a seamless transition till On-boarding post completion of joining formalities
  • Ensure Process adherence, policies, procedures, and compliance – conduct quarterly audits & surprise audits to ensure adherence

TAG (Manager – External Fulfillment)

Virtusa Consulting
03.2017 - 09.2021
  • Hiring for Largest banking account of the organization with a spread in PAN India location
  • Managing a team of 6 Leads and 26 recruiters across Chennai, Hyderabad, Pune, and Mumbai
  • Spearheading responsibility for managing gamut of delivery & operations for large business accounts; directing efforts towards full recruitment life cycle implementation; evolving strategies & hiring plans in accordance with requirements
  • Leading the Capacity planning project, SOP project for TA function
  • Engaging with the Sales and Delivery department to gather requirements and closing the same with the budgeted timelines
  • Initiatives: Diversity as a core practice for business Unit including return to work and institutional hiring, Implementation of ATIS (Taleo) at India level, Tech Events through Technical platforms like Hackerrank, Mettle and Tech Gig
  • Ensuring structuring of Recruitment Engine to achieve the ever-changing demands of business needs through proper allocation of job responsibilities to team members
  • Organizing all hiring processes from start-to-finish - recruiting candidates, assessing resumes, interviewing, hiring, and onboarding all new employees
  • Understanding requirements from various Business Heads/ Onshore Team and making hiring strategies
  • Reported on recruiting metrics to the stakeholders (onshore and offshore)
  • Closure of the requirements with the budgeted timelines to minimize the revenue leakage
  • Recruiting resources through Social Media Channel like Linkedin, Facebook etc
  • Improve TAT and billing optimization for hiring by proactively managing candidate sourcing through various channels like job portals, advertisements, recruitment agencies, employee referrals and job fairs
  • Hiring selected candidate and ensuring a seamless transition till On-boarding post completion of joining formalities
  • Ensure Process adherence, policies, procedures, and compliance – conduct quarterly audits & surprise audits to ensure adherence

TAG (Associate Manager – External Fulfillment)

HCL Technologies Limited
09.2014 - 03.2017
  • Hiring for Enterprise system for HCL Technologies with PAN India Span
  • Managed a team of 8 recruiters for PAN India hiring
  • Handling end to end recruitment for Oracle, PeopleSoft, Life Science requirements– Sourcing, scheduling, and releasing the offer for the candidates and ensuring BGV completion for effective joining’s
  • Engaging with the Service line and Delivery to gather requirements and closing the same with the budgeted timelines
  • RFP gathering – Working on new requirement gathering by providing hiring solutions to the Delivery Team on available pool basis location, compensation, and organization where employees are deployed at present
  • Managing a team to work on hiring activities for the PAN India Location which includes sourcing, scheduling, HR Discussion, offer release

Talent Acquisition (Lead/ Analyst)

Dell International Services
06.2013 - 08.2014
  • Managed the Middle & Senior Level requirement for Dell International services Chennai Location
  • Handling end to end recruitment for midlevel & Senior level positions – Posting jobs, screening, short listing candidates, salary negotiation, offer roll out, conducting background reference checks, and documentation, joining formalities, on boarding and employee id creation
  • Managing a team to work on Associate Level hiring requirement need for the Chennai Business
  • Planning and executing Job fairs, out station recruitments & developing recruitment models for Expanding talent pool
  • Attending client meetings for anticipated business needs
  • Direct sourcing of external candidates by using variety of low-cost Talent Acquisition channels
  • Structuring the process as per the new demands and needs of the business

Talent Acquisition

Wipro BPO
06.2012 - 06.2013
  • Middle & Senior Level requirement for Wipro BPO Bangalore Location
  • Utilization of direct channels to reduce the cost incurred on vendor hiring
  • Employee Referral Spoc for Bangalore location for Wipro BPO
  • Generating Employee ID for the new joiners
  • Maintaining the reports and database for all the joiners of Wipro BPO Bangalore

Bank of America (for BA Continuum India Pvt Ltd)
10.2006 - 09.2011
  • Experience in end-to-end recruitment process
  • Recruitment for both IT and Non-IT processes
  • Bulk Hiring for Voice, Non-Voice, and IT Process
  • Strong experience in sourcing profiles through various channels
  • Short listings Candidates and Conducting Interviews
  • Generation of Invoices for the vendors as per the commercials placed in the Contract
  • (Staffing, Background, Learning and Leadership)
  • Closely working with the SCM Team to bring a new vendor in to the company for the HR and Training needs
  • Budgeting and forecasting the vendor usage based on services availed from them
  • Creation of Dashboard of the existing performance of the process and identifying loopholes if any

Education

Bachelor of Commerce - Business Management

Delhi University
New Delhi, India
04.2001 - 01.2006

Skills

Talent Acquisition - IT and Non IT

Effective Sourcing skill

Leadership Hiring

Volume and Niche skill hiring

Reporting and Dashboard

Communication skill

Implementation of Artificial Implementation and Machine Learning

Accomplishments

  • Hired 12 leaders (Directors and above) of Acentra Health GCC in a span 2 years.
  • Implementation of ATS, Compensation benchmarking, branding and recruitment re-engineering across Acentra Health - India.
  • Volume hiring - Managed to close the Q1 quarter hiring of cloud FS space with 1000+ hiring during 2022 at CapGemini. Managed to improvise Q-o-Q hiring at Virtusa from 80 per month to 150 in Fy-20-21. 100% increase during Pandemic period.
  • Hiring Revenue – The revenue through external hiring increased by 20% quarter on quarter during 2020-21 period and by almost double in the period of 2022. BU grew from 3500 to 7000 during the 5-year tenure of 2017 to 2021.
  • Virtual Onboarding – Designed & successfully implemented Process of Virtual Interviewing & onboarding during Covid-19 pandemic.
  • Sourcing Strategies – Created different sourcing strategies to utilize different platforms better for fulfillment. Reduced the dependency on Naukri by coaching and channeling multiple platforms and sources to increase the footfall.
  • Solutioning for steady onboarding – Kept onboarding % steady with 70% hiring during pandemic period. Currently operating at 90%.
  • Diversity Hiring – Diversity Champion, with a planned focus increased the footprint through external hiring from 20% to 35% during FY 2019-21. Increased the diversity in 2022 from 27% to 42% for ADM space.
  • Hackathons – Evaluated different platforms and implemented technical assessments tool to bring in quality resources. Meticulous planning was done to create a better adaptable structure instead of just taking in some tool for branding purpose alone.
  • ATIS Implementation –Implemented DarwinBox, ATIS IBM Kanexa, Taleo and iGrasp
  • Reporting, Dashboard & MIS – Planned and implemented real-time dashboard for Org.’s wherever possible. Automated system to review real time status instead of ruff excel or manual calculations. Helps to remove human effort which directly saves time and errors are eliminated. Assisted in reducing the number of meetings for the team.
  • Branding – Branding champion as assisted Org., on how to leverage social media and physical platforms to attract the best Tech specialist from open markets.
  • Data Mining – Independently contributed to the increase in the Footfalls and Direct hiring through portals at Mid-level for Fy 2020-21 resulting in passive sourcing to increase joiners.
  • Mid – Sr. Level requirement - Individually Closed 95 % lateral hiring through Direct Sources ensuring less dependency with Vendors. Pro in leadership hiring as track record has 100% onboard till date.

Personal Information

  • Father's Name: Mr. K. Neelakandan
  • Date of Birth: 06/30/86
  • Nationality: Indian
  • Marital Status: Married

Specialinterests

  • Reading books
  • Playing all sort of games & sports.

Timeline

India Head - Talent Acquisition – GCC

Acentra
01.2023 - 12.2024

Manager - Talent Acquisition

Capgemini
09.2021 - 01.2023

TAG (Manager – External Fulfillment)

Virtusa Consulting
03.2017 - 09.2021

TAG (Associate Manager – External Fulfillment)

HCL Technologies Limited
09.2014 - 03.2017

Talent Acquisition (Lead/ Analyst)

Dell International Services
06.2013 - 08.2014

Talent Acquisition

Wipro BPO
06.2012 - 06.2013

Bank of America (for BA Continuum India Pvt Ltd)
10.2006 - 09.2011

Bachelor of Commerce - Business Management

Delhi University
04.2001 - 01.2006
Krishnan NeelakandanTalent Acquisition Leader