Hired, trained and coached staff to build highly qualified team and coordinated with owners and managers to review financial reports, implement changes, and achieve business goals. Successful at merchandising and prioritizing customer satisfaction.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager of Operations
Swiggy Instamart
Kochi
04.2022 - 05.2024
Implemented process improvements aimed at increasing efficiency while reducing costs wherever possible.
Provided guidance, coaching and mentoring to individual team members as needed to help them reach their full potential.
Resolved customer complaints in a timely manner.
Assessed operational efficiency of the store's departments.
Provided guidance to team members on how to effectively manage their time in order to meet deadlines.
Analyzed data from completed projects and tasks in order to identify areas of improvement for future initiatives.
Store Executive
Swiggy Instamart
Kochi
11.2021 - 04.2022
Analyzed financial data related to sales targets, gross profit margins and operating costs.
I was mainly responsible for checking FNV QC, and then I assisted the manager with inventory and other tasks.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Office Assistant
MARUTI SUZUKI
Kochi
05.2019 - 03.2020
Provided administrative support to the office team, including scheduling appointments and managing documents.
Managed office supplies and maintained inventory levels.
It helps the store manager to carry out the responsible functions smoothly
Sales Executive
BAGGIT
Kochi
01.2017 - 06.2017
Identified new potential markets and developed plans for targeting them.
Monitored feedback from customers regarding product quality and suggested improvements accordingly.
Identified potential clients and developed relationships to drive sales.