Hi, I’m
KRISHNA PAL SINGH
Account & Field Manager
RZ L86 Vijay Enclave New Delhi 110045
Summary
Dynamic professional with a proven track record at Thakur Roadlines, excelling in operational management and client relations. Leveraging strong communication and problem-solving skills, I enhanced client satisfaction and retention while optimizing logistics processes. Committed to delivering exceptional service and fostering relationships that drive business success.
Overview
8
years of professional experience
Work History
Thakur Roadlines
Account Manager
05.2018 - Current
Job overview
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Thakur Roadlines
Field Manager
05.2018 - 05.2025
Job overview
- Operational Management: Managed, operated, coordinated, scheduled, dispatched.
- Safety & Compliance: Ensured, inspected, complied, adhered, monitored.
- Logistics & Efficiency: Optimized, planned, tracked, delivered, reduced.
- Customer Service: Communicated, delivered, assisted, serviced, resolved.
Education
NIELIT
Course On Computer Concepts (CCC)
Siddharth University Kapilvastu Rd., Sidharth Nagar, U.P.
Bachler of Education
2021
RMLAUAyodhya, Uttar Pradesh
Bachelor of Science from Science
2018
Skills
Adaptability
Data Analysis
Communication
Customer service
Problem-solving
Time management
Leadership
Timeline
Account Manager
Thakur Roadlines
05.2018 - Current
Field Manager
Thakur Roadlines
05.2018 - 05.2025
NIELIT
Course On Computer Concepts (CCC)
Siddharth University
Bachler of Education
RMLAU
Bachelor of Science from Science