Krishnaprabha PP

HR MANAGER

• Managed Payroll of 900+ employees including Doctors
• Planning, Recruiting and Leading Daya Rajiv Gandhi Hospital, Lakshadweep under PPP Model.
• Motivated employees through special events and incentive programs.
• Implemented performance reviews and motivational strategies to elevate HR team results.
• Led decision-making and implementation of HR policies, procedures, programs and functions.
• Developed focused training programs, leadership pipeline and succession plans.
• Oversaw legal compliance with state and local laws and regulations in addition to compliance with company policies and procedures.
• Managed employee disputes by employing conflict resolution techniques.
• Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation, and employment postings, hiring proposals and new hire onboarding.
• Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
• Used technologically relevant digital systems to manage payroll and benefits programs.
• Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
• Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
• Organized and led staff orientation programs and training to promote collaboration.

QUALITY MANAGER

• Managed a team of Quality professionals including Doctors, Nurses, Clinical Pharmacists, Technicians and Operational managers etc.
• Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
• Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
• Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
• Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.
• Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
• Evaluated quality problems and performed assessments to identify and resolve issues.
• Increased patient satisfaction through adherence to quality standards and requirements.
• Headed various accreditation processes and achieved NABH, NABL, Nursing Excellence, MBFHI accreditations.