KRISHNA PRASAD D
Cloud Engineer
Bangalore
Summary
Results-oriented professional with 12 years of experience in Cloud platform operations, Application migration activity, Application Support, Backup operations. Currently serving as an Azure cloud engineer at NTT DATA in Cloud Modernization & Transformation Team. Keen client centric approach with skills in critical issue fixing and root cause analysis by collaborating with cross-functional team members. Excellent communication, collaboration and team building skills with proficiency at grasping new technical concepts quickly and utilize the same in a productive manner.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
Work History
Azure cloud engineer
NTT DATA
10.2018 - Current
- Currently serving as an Azure cloud engineer at NTT DATA in Cloud Modernization & Transformation Team.
Application Migration Engineer
NTT India GDC Private Limited
10.2018 - Current
- Functional Area: Azure Cloud Infrastructure.
- Pre-Migration Assessment and Planning:
- Evaluating existing IT systems and applications to determine their cloud-compatibility.
- Designing the migration strategy, including workload prioritization and migration approach (lift-and-shift, refactoring, etc.)
- Estimating migration costs and timelines.
- Migration Execution and Management:
- Selecting and configuring appropriate Azure services for migrated workloads (virtual machines, storage, databases etc.)
- Performing the actual migration using Azure migration tools or third-party solutions.
- Monitoring and troubleshooting any migration-related issues.
- Post-Migration Optimization and Management:
- Optimizing migrated resources for cost-efficiency and performance in the cloud environment.
- Implementing security best practices and access controls for migrated resources.
- Managing and monitoring the migrated workloads on an ongoing basis.
- Additional Responsibilities:
- Staying up-to-date with the latest Azure cloud services and functionalities.
- Collaborating with other IT teams (networking, security, applications) to ensure a seamless migration process.
- Providing ongoing support to users after the migration is complete.
Level 3 Cloud Platform Operations - Backup Administration
Dimension Data
12.2015 - 10.2018
- Functional Area: Building & maintaining an enterprise Cloud Backup infrastructure.
- Managing Backup Platform
- Managing cloud backups environment which includes Commservers, API servers, Proxy servers and Media agent servers along with Commvault backup operations across the globe.
- Performing daily health checks on all the production environment with the help of monitoring tools, ticketing alerts and by pulling relevant reports.
- Analyzing backup Reports: working on creating / scheduling custom reports via Commvault GUI and Web console.
- Taking ownership on handling and resolving production and business impact issues by involving MI Team and Client.
- Performing OS Patching activity on production servers on regular intervals.
- Representing Backup team in CAB calls.
- Customer requests
- Backup agent installation and configuration activities on client machines for Windows and Linux hosts and DB agents.
- Adding/ Deleting/ Modifying backup retention policy, backup schedules policy, backup inclusions based upon customer request.
- Performed data restorations for server, file system and/or databases upon customer request.
- In-depth troubleshooting of backup and restore failures on both Windows and Linux servers and analyzing with the help of event logs.
- Build And Migration Activity
- Migrating Client from one Data center to another.
- Migrating one backup solution to another (Atempo to Commvault)
- Cloud Migration from DD Cloud to MS Azure Moved backup data from our cloud server to Azure server using DR solution.
- Up-gradations: Upgraded CommCell Environment, Regular Hotfix installations.
- Ticketing tool: Service now, working on standard procedure of ITIL which would involve SLA’s to be met.
- Major Projects
- Data movement: Moved backup data from our environment to Customer's Azure environment.
- Configuration the Data box in Azure Copying the data to the data box from our DC and replicating the Commvault environment using DR solution.
- Commvault Up-gradations: Upgraded CommCell Environment from V11 SP12 to V11 SP16 versions
- Regular Hotfix installations withing the Service pack versions.
- Decommissioning of Data Centers: When Customers moves out of the organization, Creating the Change ticket involve Storage and Infra Team to complete the activity, by deleting the data and deleting the deployed servers we must end the contract, involve remote hands to decommission the servers physically.
System Analyst - L1 Team
Starhome MACH (Formerly MACH Clearing Solution India Pvt. Ltd)
05.2012 - 12.2015
- Functional Area: Operations Support for SOC and NOC teams.
- Working in the Telecom Domain.
- Single point of contact for all operational/technical issues.
- Actively involved in first level investigation of applications issue
- Documentation of alerts through ticketing system.
- Cross functional co-ordination with System Management, Network, DBAs, Application and Product Support.
- Responsible for Starhome MACH product & platform support for a customer
- Ensured to involve the appropriate stake holders for all the major and priority application problems.
- Performing daily checkups and manual workarounds on production environment with Shell Scripts, PL/SQL Procedures and SQL Queries.
Education
Bachelor of Engineering - Telecommunication Engineering
APS College of Engineering, Bangalore
01.2008 - 04.2011
Diploma - Electronics and communications
VET BVL Polytechnic, Bangalore
01.2005 - 04.2008
Skills
Certification
AZ-900: Microsoft Azure Fundamentals - Certified
Accomplishments
- Have been awarded “Employee of the month” Dec-2016 & Dec-2017 in Dimension Data.
- EEC (Employee Engagement Committee) member in MACH.
- Cricket team Captain in MACH.
- Organized, Volunteered and Participated in College/Office cultural events.
Timeline
AI-900: Microsoft Azure AI Fundamentals - Certified
01-2024
AZ-900: Microsoft Azure Fundamentals - Certified
01-2023
DP-900: Microsoft Azure Data Fundamentals - Certified
03-2022
Azure cloud engineer
NTT DATA
10.2018 - Current
Application Migration Engineer
NTT India GDC Private Limited
10.2018 - Current
SAFe Agile Certification Training on Scaled Agile Framework
04-2018
Level 3 Cloud Platform Operations - Backup Administration
Dimension Data
12.2015 - 10.2018
System Analyst - L1 Team
Starhome MACH (Formerly MACH Clearing Solution India Pvt. Ltd)
05.2012 - 12.2015
Bachelor of Engineering - Telecommunication Engineering
APS College of Engineering, Bangalore
01.2008 - 04.2011
Diploma - Electronics and communications
VET BVL Polytechnic, Bangalore
01.2005 - 04.2008
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