Krishnaprasad K R
Pre-Sales specialist
Bengaluru
Summary
The role involves strong stake holder management with Product & Sales specialists, Data Consultants, Partners, Account managers & Content Product managers. Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work History
Pre-Sales Specialist
LSEG
07.2021 - Current
- 3 years of experience working on Bloomberg displacements, RFI and RFP dealing with complexities.
- Delivered pricing and reference service opportunities for prospect clients by performing data coverage checks to know an Instrument's Terms and conditions + EOD pricing.
- Expertise in converting a competitor's data with LSEG content fields and identifiers.
- Close interaction with multiple stakeholders to assess a customer's needs, deliver quality results and support them with continuous presales assistance through an implementation phase till a customer is onboarded.
- Collaborated with cross-functional teams to achieve project goals on time and within budget
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution
- Followed all company policies and procedures to deliver quality work
Senior Content Analyst- FXMM Pricing
LSEG
12.2011 - 07.2021
- Responsible for real time monitoring of FXMM instruments for an FX and Money Markets.
- Maintaining a quality of data on all the FX related instruments by monitoring. Validating the accuracy of data received from various sources & ensuring that this information is stored in a database accurately.
- Responsible for resolving complex customer queries on pricing data quality issues in LSEG products like Eikon, DSS.
- Own a brief understanding of Money Reference Data and NDA and responsible for assigned data projects.
Cargo Operation Assistant- Air India SATS
Air India SATS
03.2008 - 02.2010
- Handling customs bonded cargo for all international airlines
- Cargo receiving, bonding & dispatching & system side work.
- Coordinating with airlines & resolving airlines queries on customs bonded cargo
- Liaising with importers to guide a Local Import/Export laws & procedure.
Education
MBA - Finance
Manasa College of Management Studies Mangalore
Mangalore, India 07.2005 - 08.2007
BBA - Accounting And Finance
St Philomena College
Puttur – Mangalore University 07.2002 - 05.2005
Skills
Understanding of RTA, EVAI, iSuite, VAP, Elektron Real Time, FMS, DSS,DSE
Data Analysis, Data Validation and Problem Solving
Root Cause Analysis
Reference Data, Stakeholder and Vendor Management
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Kannada
Bilingual or Proficient (C2)
Timeline
Pre-Sales Specialist
LSEG
07.2021 - Current
Senior Content Analyst- FXMM Pricing
LSEG
12.2011 - 07.2021
Cargo Operation Assistant- Air India SATS
Air India SATS
03.2008 - 02.2010
MBA - Finance
Manasa College of Management Studies Mangalore
07.2005 - 08.2007
BBA - Accounting And Finance
St Philomena College
07.2002 - 05.2005
Similar Profiles
Sumana SinhaSumana Sinha
Senior Data Researcher - Customer Data Management at LSEGSenior Data Researcher - Customer Data Management at LSEG
Imran KaziImran Kazi
Proposition Sales Specialist – Enterprise Data Solutions at LSEGProposition Sales Specialist – Enterprise Data Solutions at LSEG
Manoj Kumar RManoj Kumar R
Content Analyst at LSEGContent Analyst at LSEG
Thanusha GundraThanusha Gundra
QA Lead Engineer at LSEGQA Lead Engineer at LSEG
Hemanth RHemanth R
Digital Marketing Intern at BGS & SJB GroupsDigital Marketing Intern at BGS & SJB Groups