Krishnasai Simhadri

As a Product Manager at Delta I am driving migration from legacy single‑tenant clusters to a scalable multi‑tenant NexGen platform. I lead the strategy, roadmap, and execution for cluster consolidation, enabling significant OPEX reduction and improved platform efficiency. I collaborate with engineering, architecture, operations, and finance to validate platform readiness, standardize migration playbooks, and ensure seamless tenant onboarding. My work focuses on accelerating migration throughput, strengthening governance, and delivering measurable cost savings through automation and data‑driven decision‑making.

• Led the end‑to‑end migration of legacy single‑tenant clusters to a scalable multi‑tenant NexGen platform, driving significant cost savings and operational efficiency.
• Developed and executed a multi‑phase migration roadmap prioritizing clusters based on cost, risk, and business impact.
• Partnered with engineering and architecture teams to validate multi‑tenant readiness, ensuring security, performance, and compliance standards were met.
• Defined migration playbooks, readiness checklists, and decommissioning frameworks to standardize and accelerate migration throughput.
• Drove pilot migrations, validated throughput benchmarks, and scaled migration patterns across the full cluster fleet.
• Acted as the primary liaison for engineering, operations, finance, and leadership, ensuring alignment on timelines, risks, and cost‑saving outcomes.
• Built dashboards and reporting mechanisms to track migration progress, cluster health, and OPEX reduction from legacy decommissioning.
• Collaborated with finance to quantify ROI, cost avoidance, and per‑tenant cost models for the NexGen platform.
• Ensured seamless tenant onboarding and SLA adherence through structured communication, validation cycles, and post‑migration monitoring.
• Identified automation opportunities across migration workflows, validation scripts, and reporting to improve speed and reduce manual effort.
• Conducted risk assessments for each migration wave and implemented mitigation strategies to ensure platform stability and data isolation.
• Enabled cross‑functional teams with training materials, onboarding guides, and operational readiness documentation for the multi‑tenant environment.

• As a Product Manager at Amazon India, I was responsible for overseeing the development and launch of new products in the e-commerce space. With a strong background in market research and data analysis, I utilized my skills to identify customer needs and create innovative solutions to enhance their online shopping experience.
• Led cross-functional teams to successfully launch new products.
• Collaborated with UX designers and engineers to develop user-centered products.
• Managed product lifecycle from ideation to post-launch evaluation.
• Conducted user testing and gathered feedback to improve product performance.
• Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
• Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
• Prioritized roadmap in order to achieve product goals and metrics.
• Collaborated with sales, marketing, and support teams to launch products on time and within budget.
• Analysed metrics to measure product performance.
• Thrived in fast-paced, highly-adapt team to develop and prioritize product features and build product roadmap.
• Developed product documentation to communicate upcoming features and products to internal teams.
• Managed product demonstrations and testimonials for performance evaluation.
• Oversaw the deployment of AI-powered customer service chatbots, enhancing customer engagement and reducing response times by 40%.
• Coordinated with cross-functional teams to ensure seamless integration of AI tools into business processes, achieving a 20% reduction in operational costs.
• Monitored project progress and performance metrics, providing regular updates to senior management and stakeholders.
• Identified opportunities for process improvements through AI analytics, leading to a 15% increase in overall productivity.

• During my time as a Program Manager at Amazon India, I was responsible for overseeing the successful execution of various programs and projects within the company. I worked closely with cross-functional teams to ensure timely delivery and quality results, while also managing stakeholder expectations and communicating progress updates.
• Led multiple projects from initiation to completion
• Implemented process improvements resulting in cost savings
• Led the implementation of AI-driven tools and technologies across various business units, resulting in a 25% increase in operational efficiency.
• Developed and executed strategies for AI adoption, including training programs for staff and integration plans for existing systems.
• Collaborated with data scientists and engineers to design and deploy machine learning models that improved customer segmentation and targeting.
• Conducted regular risk assessments and implemented mitigation strategies, reducing project risks by 30%.
• Collaborated with global teams to drive alignment and consistency
• Conducted regular performance evaluations and provided feedback
• Created and maintained project timelines and milestones

• During my time at Amazon as a Full Stack Developer, I was responsible for developing and maintaining various software applications and systems. I worked on both front-end and back-end development, utilizing my skills in HTML, CSS, JavaScript, and Java to create user-friendly and efficient solutions.
• Collaborated with cross-functional teams to develop new features
• Implemented agile methodologies for project management
• Conducted code reviews and provided feedback to team members
• Developed responsive and scalable web applications
• My expertise lies in HTML, CSS, JavaScript and jQuery. I have an eye for detail and I am passionate about creating websites that are both visually appealing and highly responsive. Additionally, I possess strong communication and problem-solving skills which enable me to work effectively in a team environment to create innovative solutions.
• My best qualities include being extremely organized with attention to detail, quick learner, adaptable to changing environments and technology and excellent time management skills. Demonstrated ability to collaborate effectively with cross-functional teams to translate design concepts into intuitive and responsive user experiences. Proven track record of optimizing frontend code for performance and scalability, while ensuring cross-browser compatibility and accessibility standards.

• During my time as a B2C representative at Amazon, India from July 2016 to July 2017, I was responsible for managing and responding to B2C customer inquiries through email, phone, and chat, ensuring timely and accurate resolution of issues. Demonstrates exceptional communication skills, empathy, and a keen ability to resolve B2C customer issues efficiently and effectively. Adept at maintaining a professional yet friendly tone, ensuring B2C customer satisfaction, and fostering loyalty through personalized and timely responses. Proficient in utilizing CRM tools and creating response templates, with a strong commitment to continuous improvement and customer-centric service delivery.
• Handled customer inquiries and issues via email, phone, and chat, maintaining an average response time of less than 24 hours for emails and under 30 seconds for chats.
• Developed and implemented standardized email templates, improving response efficiency and customer satisfaction scores by 15%.
• Provided clear, concise, and accurate information to customers, ensuring high levels of customer understanding and resolution.
• Demonstrated strong problem-solving skills, resolving 95% of issues on the first contact. Received recognition for excellent customer service, evidenced by a consistent rating of 4.8/5 in customer feedback surveys.