Krishna swaroop Appalla

• Entrusted with delivering on the core promises of the organization's next scaleup plan
• Essential responsibilities include strategizing, P&L, Revenue Growth, Market Penetration
• Directly responsible for setting up the sales team and management roles across various offices in AP/TS, and managing their daily sales and operations
• Credited with expansion from a paltry 25 associates to a team of 200+, while defining various metrics to gauge the efficiency of sales managers and teams through continuous data driven analytics
• Successfully led the initial expansion through extensive recruitment and training, setting stage for deeper penetration into interior markets
• Provided training, guidance, and support to staff members on proper procedures and policies
• Assisted in the recruitment process by conducting interviews with prospective candidates
• Managed and mentored staff to carry out operational directives with high productivity and accuracy
• Met business targets with streamlined operations strategies.

Byjus is an innovative global Edtech at the intersection of content media and Technology.

- Lead a Team with 115+ sales professionals, achieving weekly targets by implementing strategic marketing expansions.

- Developed and executed a comprehensive sales strategy, resulting in acquisition of new clients

- Improved lead generation process in enhancing sales team efficiency and customer engagement

- Launched training programs for sales team to increase in productivity and in reducing attrition

- Focused on inputs adoption of data driven sales techniques.

• Developed compelling presentation decks to gain approval for ideas and communicate results.
• Compiled and analyzed data to determine approaches to improve sales and performance.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.

• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Good understanding of CRM and usage of the CRM helped me in generating revenue
• Personalized communication with customers through various channels such as email, social media and cold calling and engaging with them in a timely and relevant manner build strong relationships in increasing customer loyalty and driving sales.