Krishna Teja Chepur
AI/ML Data Operations Analyst
Hyderabad,TG
Summary
Dynamic AIML Data Ops Annotation Analyst with 7 years of experience, dedicated to enhancing data quality and customer experiences through meticulous analysis and innovative solutions. Expertise in active listening, error rectification, and cross-functional collaboration drives impactful improvements in AI model performance. Committed to leveraging data insights to transform digital interactions, ensuring superior outcomes and continuous enhancement. Proven ability to mentor and guide teams, fostering a culture of quality and efficiency in fast-paced environments. Passionate about optimising technology to elevate user experiences and drive progress.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
AIML Data Ops Annotation Analyst
Apple Inc.
05.2021 - Current
- Analysing data through active listening skills and review information to update errors.
- Was a part of various pilot teams that tested different LLM models through picture depiction and preference ranking domains.
- Improvise Siri assistant through content review of user data for better customer experience.
- Drove results as mentor through efficient feedback and rectification of errors.
- Analysed various integrated projects that built the Apple Intelligence in the latest version of iOS through the memoji feature.
Quality Specialist
Amazon
06.2019 - 04.2021
- Provide quality routing to the delivery agents by identifying and analyzing the loopholes using various tools and resources.
- Expertise on navigation of GPS tools and imageries through satellite model and helped build Amazon Maps.
- Enhanced team performance through regular training sessions and knowledge sharing, resulting in an increase in overall efficiency.
- Analyzed data from various sources to identify trends impacting product quality, making strategic recommendations for improvements based on findings.
Seller Support Associate
Amazon
06.2016 - 07.2017
- Managed high volume of daily cases, ensuring timely resolution for optimal seller experience.
- Ability to recognize and identify system process and policy issues impacting firm’s Sellers partners.
- Improved case handling time by effectively prioritizing tasks and utilizing available resources.
- Utilized data-driven insights to identify trends in seller issues, informing process improvements within the team.
- Provided sellers with accurate information concerning platform policies for sales, database issues, and listing inaccuracies.
Education
Bachelor of Technology -
VNR Vignana Jyothi Institute of Engineering
Hyderabad, India 08.2012 - 05.2016
Skills
Excel proficiency
Accomplishments
- April 2013 – June 2016
HR Fellow and Events Fellow at Make a Difference, Hyderabad.
Events head for MAD Hyderabad Chapter, 2014-15.
HR head for MAD Hyderabad Chapter, 2015-16.
Active volunteer in multiple verticals from 2013-14.
Internship
* October 2017 – May 2018
Business Development Intern at MoSwap Electronics Pvt. Ltd., Hyderabad
Timeline
AIML Data Ops Annotation Analyst
Apple Inc.
05.2021 - Current
Quality Specialist
Amazon
06.2019 - 04.2021
Seller Support Associate
Amazon
06.2016 - 07.2017
Bachelor of Technology -
VNR Vignana Jyothi Institute of Engineering
08.2012 - 05.2016
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