

Ambitious Technology Lead with 4 years successfully aligning internal and external technical resources to provide consistent and reliable progress toward business goals. Proponent of human-centric management approach and owner of deep technological expertise. Adept at combining scientific tools and common sense to maintain uptimes and exceed service level agreements. Dedicated Technology Specialist known for rapidly solving technical issues before operational interruptions occur. Takes ownership of company-wide technology performance metrics. Eager to collaborate with junior staff and external stakeholders to advance business goals and maintain streamlined operations.
Perfmon
SiteScope
Wily
Dynatrace
AppDynamics
Newrelic
Software Testing Lifecycle (STLC)
Regression, Functional & Manual Testing
Application & Technical Support
Project Management & QA Plan Strategy
Test Plans, Cases & Scripts
Software Bugs & Defects Management
Testing Process & Procedures
Agile Methodologies
DevOps – Build and Release
CD & CI Set-up & Process
Load Runner
J Meter
Selenium
Soap UI
Postman
Load Runner Enterprise
Performance Analysis
Quality Assurance Testing
Quality Assurance Controls
Problem-Solving
Time Management
System monitoring
Team Collaboration
Organizational Skills
Critical Thinking
Time management abilities
Technical Troubleshooting
Analytical Thinking
User Training
Data Analysis
Proficient in [Software]
Skilled in [Hardware]
Performance Optimization
API Development
IT Infrastructure Management
Technology Governance
Cybersecurity Expertise
Microsoft Certified: Azure AI Engineer Associate
Microsoft Certified: Azure AI Engineer Associate