KRISHNAVENI B.S.
POMONA APARTMENT,KONDOTTY
Summary
Dedicated Airport Security Officer who is extremely familiar with all state and federal airport security regulations. Adept at doing efficient passenger security checks, investigating suspicious activity and creating a safe environment in any airport. Specializes in large commercial and large freight airport activities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Faculty-Aviation & Airport Management
AL-RAIZ Institute of Science & Aviation
EDAVANNAPPARA & KONDOTTY
01.2024 - Current
- Enhanced Personality Development
- Grooming- Practical & Theory
- Travel & Tourism
- Airport Management Training
AIRLINE SECURITY OFFICER
Indigo Airlines
Chennai & Calicut, India
02.2018 - 07.2020
- Responsible for using all passenger screening equipment within state and federal guidelines
- Often assisted in the handling of significant crisis situations
- Assisted in monitoring passenger boarding passes to find any passenger on a local state or federal watch list
- Part of a team responsible for the baggage area and immediately reporting anything suspicious
- Assisted in doing passenger security checks with technology and through manual methods
- Assisted in carrying out special security duties that pertained to high profile passengers
- Often asked to be part of a team that provided extra security for the boarding and arrival of dangerous criminals being transported by authorities
- Assisted in monitoring the terminals and reporting any suspicious activity immediately.
TICKETING STAFF
Signature Travels
Varkala, Thiruvananthapuram, India
07.2017 - 01.2018
- Worked to diligently resolve booking and scheduling issues
- Ensure that all booking procedures followed industry standards
- Posted schedule changes online and informed clients directly
- Checked passenger manifests to confirm client bookings
- Offered discounts and special deals when authorized to do so
- Managed passenger database
- Monitored airline schedules and posted updates on airline website
- Issued personal business and corporate bookings
- Developed and implemented promotional strategies to boost airline bookings
- Consistently offered a high level of customer service
- Worked to resolve passenger booking issues
- Handled internal and external communications.
Education
Aviation Management -
Asian Aviation College of Management
Trivandrum, India07.2017
Airline Customer Service -
IATA
03.2017
B. Com -
Kerala University
09.2014
Skills
- Physically fit and able to perform work duties
- Certified in first aid and CPR
- Exceptionally strong dedication to the others on the security team
- Very strong sense of comprehension of computer-based technology
- Able to remain calm in a crisis
- Good communications and problem-solving skills
- Conflict resolution techniques
- Solid understanding of International Air Transport Association regulations
- Very strong sense of dedication to the others on the security team
- Stationary surveillance
- Capable of working multiple shifts including evenings and weekends
- Theft Prevention Training
Certification
- IATA in Airline customer service
- Certificate for AVSEC Induction Course
- Certificate from Indigo Airline as Security officer
- Business English Certificate-Preliminary
- Certificate for Passenger & baggage Handling
- Certificate for Air cargo
- Certificate for Ground Operations and Weight Balance
- Certificate for Travel, Tourism & Hospitality Management
- Certificate for Accountant-Tally
- Diploma in Ms-Office
Languages
Malayalam
English
Tamil
Hindi
Timeline
Faculty-Aviation & Airport Management
AL-RAIZ Institute of Science & Aviation
01.2024 - Current
AIRLINE SECURITY OFFICER
Indigo Airlines
02.2018 - 07.2020
TICKETING STAFF
Signature Travels
07.2017 - 01.2018
Aviation Management -
Asian Aviation College of Management
Airline Customer Service -
IATA
B. Com -
Kerala University