KRISHNENDU DAS
PUNE
Summary
Customer-oriented Beverage Manager with a extensive background in the beverage service industry. Overseeing all administrative tasks, including ingredients ordering, bookkeeping, training, and equipment maintenance. Skilled at preparing both annual and monthly budgets and costs analysis reports.
Overview
13
13
years of professional experience
Work History
Beverage Head
Marriott Hotels & Resorts
PUNE
03.2022 - Current
- Implemented procedures for handling customer complaints efficiently and effectively.
- Monitored sales trends and adjusted product mix accordingly.
- Maintained records of all transactions within the department on a daily basis.
- Developed and implemented beverage menus in accordance with customer preferences and budget constraints.
- Developed strategies for cost reduction while maintaining quality standards.
- Purchased goods and ingredients needed to make beverages.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Beverage Supervisor
Marriott Hotels & Resorts
Pune
03.2019 - 02.2022
- Maintained detailed inventory of bar supplies and stocked work areas.
- Developed popular cocktail menu for customers preferring liquor and spirits to wine, resulting in increase in customer retention.
- Monitored patron alcohol consumption to encourage safety.
- Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Senior Bartender
Marriott Hotels & Resorts
Pune
05.2016 - 02.2019
- Cleaned glasses, utensils, equipment, surfaces, counters, floors and other areas of the bar area as required by health department regulations.
- Ordered all beer, wine, spirits and other beverages as needed based on forecasted sales volumes.
- Demonstrated knowledge of wines, beers and cocktails by suggesting pairings and recommending products.
- Utilized Point of Sale system to accurately process transactions quickly and efficiently.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Prepared specialty drinks to support servers.
Bartender
Oakwood Premier
Pune
05.2013 - 04.2016
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Cleansed glasses with sanitizing solution after each use.
- Stocked ice bins and coolers as needed throughout shift.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Food & Beverage Associate
Corinthians Resort Pune
Pune
02.2012 - 04.2013
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
- Assisted in menu planning and pricing based on customer feedback and sales trends.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
Diploma - 3 Years
School of Indian Hotel Management
West Bengal04-2012
Skills
- Event planning knowledge
- Supplier Negotiations
- Certified Beverage Specialist
- Marketing expertise
- Cicerone Certified Beer Master
- Brand Promotion
- Inventory Management
- Menu development
- Supply Ordering
Timeline
Beverage Head
Marriott Hotels & Resorts
03.2022 - Current
Beverage Supervisor
Marriott Hotels & Resorts
03.2019 - 02.2022
Senior Bartender
Marriott Hotels & Resorts
05.2016 - 02.2019
Bartender
Oakwood Premier
05.2013 - 04.2016
Food & Beverage Associate
Corinthians Resort Pune
02.2012 - 04.2013
Diploma - 3 Years
School of Indian Hotel Management
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