Hi, I’m
Krishnendu Das
Beverage Manager
CONTAI
Summary
With 10 years of experience, I bring reliability and a commitment to providing consistent and professional service that fosters repeat customers. My expertise lies in designing profitable drink menus, handling cash sales, and effectively managing bar inventory. I am dedicated to creating an inviting environment for both guests and staff, ensuring a positive experience for everyone involved.
Overview
9
years of professional experience
10
years of post-secondary education
5
Certifications
Work History
SKY LARK ROOF TOP BAR & KITCHEN
Bar Manager
05.2024 - Current
Job overview
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Closed out cash register and prepared cashier report at close of business.
- Enhanced team productivity through effective scheduling and task delegation.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
CHARRED & CARBON CLUB (N.S.S. HOTEL LIMITED)
Bar Manager
06.2023 - 04.2024
Job overview
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Increased revenue with creative marketing initiatives and promotional events.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
- Streamlined inventory management for optimal stock levels and reduced waste.
TAPS & TALKS KITCHEN AND BAR
Bar Manager
06.2022 - 01.2023
Job overview
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
- Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
The Simran Court Bar & Kitchen
Bar manager
04.2021 - 05.2022
Job overview
- Successfully oversaw daily operations of a high-volume bar, managing a team of 15+ staff members and ensuring exceptional customer service was provided at all times
- Developed and implemented innovative marketing strategies, resulting in a 20% increase in average monthly sales within the first year
- Streamlined inventory management system, reducing costs by 15% and minimizing waste through effective ordering and stock control
- Conducted regular staff training sessions on mixology techniques, resulting in improved cocktail quality and increased customer satisfaction scores by 10%.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
24K kraft brewz
Senior Bartender
11.2021 - 05.2022
Job overview
- Managed a team of 2 bartenders, effectively coordinating their tasks and ensuring smooth operations during high-volume shifts
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Implemented drink prep procedures, significantly reducing wasted stock.
The rooftop project (TRP)
Senior Bartender
01.2021 - 03.2021
Job overview
- Managed a dynamic team of 2 bartenders, ensuring exceptional service delivery and maintaining high customer satisfaction ratings
- Developed and implemented innovative cocktail recipes and seasonal drink menus, resulting in a 20% increase in sales and attracting a diverse client
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Established positive working environment that fostered teamwork and collaboration among staff members.
Pergola Kitchen &Bar
Senior Bartender
12.2019 - 02.2020
Job overview
- Managed a team of 1 bartenders, providing training and guidance to ensure exceptional customer service and smooth operations
- Developed and implemented innovative cocktail menu, increasing sales by 20% and attracting new clientele
- Consistently exceeded monthly revenue targets by 15% through upselling techniques and creating personalized drink recommendations for guests
- Maintained inventory control and reduced waste by 30% through meticulous tracking, resulting in significant cost savings for the establishment.
The 3 muskeeters pub
Senior Bartender
02.2018 - 03.2019
Job overview
- Managed a team of 2 bartenders, effectively delegating tasks and ensuring smooth operations during peak hours, resulting in increased customer satisfaction and reduced wait times by 20%
- Developed and implemented a new cocktail menu, featuring innovative and unique drink recipes, resulting in a 30% increase in sales and positive customer feedback
- Trained and mentored junior bartenders, providing guidance on customer service techniques and mixology skills, resulting in improved overall staff performance and increased customer loyalty
- Consistently exceeded monthly sales targets by upselling premium spirits and promoting signature cocktails, contributing to a 15% increase in revenue for the bar.
The waikiki Tiki Bar
Bartender
03.2017 - 04.2018
Job overview
- Managed a high-volume bar area, ensuring prompt and efficient service to a diverse clientele
- Developed and maintained strong relationships with regular customers, resulting in a loyal customer base and increased repeat business
- Trained and supervised a team of 2 bartenders, ensuring consistent delivery of exceptional customer service and adherence to company policies and procedures.
The Gossip Lounge Bar
Bar helper
04.2016 - 06.2017
Job overview
- Assisted bartenders in preparing and serving beverages to customers, ensuring quick and efficient service during peak hours
- Maintained cleanliness and organization of bar area, consistently restocking supplies and disposing of empty bottles to create a safe and inviting environment for guests
- Collaborated with team members to develop and implement new cocktail recipes, resulting in increased customer satisfaction and sales
- Provided exceptional customer service by promptly addressing and resolving customer concerns and inquiries, resulting in positive feedback and repeat business.
Education
SATMILE HIGH SCHOOLSATMILE, WEST BENGAL
SSC
01.2005 - 05.2012
University Overview
Successfully completed coursework in mathematics, English, and science, maintaining a high GPA throughout the academic year.
Actively participated in extracurricular activities, such as debate club and student council, demonstrating excellent leadership and communication skills.
Collaborated with peers on group projects, fostering effective teamwork and achieving outstanding results.
Engaged in community service initiatives, volunteering for local organizations and making a positive impact on the community.
E-HOTEL MANAGE MENT
General Food &Bevarage cost control
05.2021 - 06.2021
University Overview
Successfully completed coursework in food and beverage cost control, gaining a solid understanding of inventory management, pricing strategies, and cost analysis techniques.
Applied theoretical knowledge to real-world scenarios by participating in a team project to develop and implement a cost-saving initiative in a local restaurant, resulting in a 15% decrease in overall food costs.
Utilized industry-standard software to analyze and track inventory levels, identifying and resolving discrepancies to ensure accurate cost calculations and minimize financial losses.
Actively engaged in networking opportunities and industry events, attending Education seminars and workshops to stay updated on the latest trends and best practices in food and beverage cost control.
Marketing Fundus
DIGITAL MARKETING
01.2023 - 03.2023
University Overview
Developed and executed comprehensive social media marketing strategies, resulting in a 25% increase in engagement and a 20% growth in follower base for a local business.
Collaborated with a cross-functional team to create and implement a successful email marketing campaign, increasing open rates by 15% and driving a 10% boost in sales.
Conducted in-depth market research and competitor analysis to identify new target audiences, resulting in a 30% increase in website traffic and a 15% rise in conversions for an e-commerce company.
Managed and optimized Google AdWords campaigns, achieving a 50% decrease in cost per click and a 20% increase in click-through rates, effectively maximizing ROI for a startup.
ALOK ACADEMY DIGITAL MARKETING EDUCATION (AADME)
Digital marketing
01.2022 - Current
University Overview
Spearheaded the development and execution of a comprehensive digital marketing campaign for a local non-profit organization, resulting in a 30% increase in online donations and a significant boost in brand visibility.
Collaborated with a team of marketing professionals to analyze market trends and competitors, providing valuable insights that informed strategic decision-making processes and contributed to a 15% increase in customer acquisition.
Utilized advanced analytical tools to evaluate the effectiveness of various digital marketing strategies, identifying areas for improvement and implementing data-driven optimization measures that led to a 20% increase in conversion rates.
Actively managed social media platforms, including Facebook, Instagram, and Twitter, by crafting engaging content, monitoring online communities, and responding to customer inquiries, resulting in
UDEMY ONLINE INSTITUTE
BAR MANAGER TRANNING
05.2023 - 05.2023
University Overview
Successfully completed an intensive bar management training program, gaining comprehensive knowledge of inventory management, cost control, and staff supervision.
Developed and implemented a new cocktail menu, resulting in a 15% increase in sales and positive customer feedback.
Assisted in organizing and overseeing a high-profile event, ensuring smooth operations and excellent customer service for over 500 guests.
Collaborated with management to create and execute promotional strategies, resulting in a 20% increase in customer traffic during happy hours.
Skills
Leadership
Customer service
Inventory management
Team coordination
micro soft excel
menu planning
cost controlling
Advance Digital marketing
Staff Training
Menu development
Strategic Planning
Certification
03/2023, Advanced face book & instagram marketing, Urban project digital marketing institute, https://acrobat.adobe.com/link/review?uri=urn:aaid:scds:US:ccec9bc2-df88-3ffa-bf5cfabbe27a56f2
Web
https://digitalkrishanendu.tech
Disclaimer
Verified and affirmed the accuracy of all provided information to the best of my knowledge
Ensured the truthfulness and correctness of all disclosed information, strictly adhering to ethical standards
Committed to upholding transparency and honesty by accurately portraying my credentials and experiences
Took active responsibility for the veracity of the presented information, attesting to its accuracy and reliability
Demonstrated unwavering integrity in declaring the truthfulness and trustworthiness of all shared information above.
Personal Information
- Aadhar Number: 906068733926
- Date of Birth: 02/03/1995
- Nationality: HINDU
Languages
Hindi
Upper intermediate (B2)
English
Intermediate (B1)
Bengali
Advanced (C1)
Timeline
Bar Manager
SKY LARK ROOF TOP BAR & KITCHEN
05.2024 - Current
Bar Manager
CHARRED & CARBON CLUB (N.S.S. HOTEL LIMITED)
06.2023 - 04.2024
UDEMY ONLINE INSTITUTE
BAR MANAGER TRANNING
05.2023 - 05.2023
Marketing Fundus
DIGITAL MARKETING
01.2023 - 03.2023
Bar Manager
TAPS & TALKS KITCHEN AND BAR
06.2022 - 01.2023
ALOK ACADEMY DIGITAL MARKETING EDUCATION (AADME)
Digital marketing
01.2022 - Current
Senior Bartender
24K kraft brewz
11.2021 - 05.2022
E-HOTEL MANAGE MENT
General Food &Bevarage cost control
05.2021 - 06.2021
Bar manager
The Simran Court Bar & Kitchen
04.2021 - 05.2022
Senior Bartender
The rooftop project (TRP)
01.2021 - 03.2021
Senior Bartender
Pergola Kitchen &Bar
12.2019 - 02.2020
Senior Bartender
The 3 muskeeters pub
02.2018 - 03.2019
Bartender
The waikiki Tiki Bar
03.2017 - 04.2018
Bar helper
The Gossip Lounge Bar
04.2016 - 06.2017
SATMILE HIGH SCHOOL
SSC
01.2005 - 05.2012
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