KRISHNESH NITHI
SALES&COLLECTION
Periyakulam
Summary
Motivated and responsible professional seeking opportunities in a dynamic organization where I can utilize my leadership, communication, and field management skills to achieve company goals and career growth.
Overview
3
3
years of professional experience
4
4
Certifications
2
2
Languages
Work History
SM (Sangam Manager)
Bharat Financial Inclusion Limited
05.2024 - Current
- - Manage and monitor field operations and client services.
- - Handle customer loan applications and documentation.
- - Coordinate with branch staff to achieve monthly and quarterly targets.
- - Ensure adherence to company policies and maintain client satisfaction.
- - Support team members in resolving customer issues and field challenges.
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Team Leader
All Set Business Solution
06.2023 - 04.2024
- - Led a team to achieve daily and monthly operational targets.
- - Supervised workflow, quality, and productivity of team members.
- - Assisted in onboarding and training new staff.
- - Reported performance updates to management regularly.
- - Maintained team discipline and ensured smooth daily operations.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
FIELD EXECUTIVE
Collman Services
10.2022 - 05.2023
- Reduced delinquency rates for assigned accounts by promptly addressing customer concerns and negotiating payment plans.
- Developed effective relationships with clients, promoting open communication channels to discuss overdue balances and resolve disputes.
- Exceeded departmental goals for collections success by consistently meeting or surpassing individual performance targets.
- Increased efficiency in tracking debtor payments by updating internal databases with accurate information on a regular basis.
- Enhanced recovery results by conducting thorough skip-tracing activities utilizing various resources and tools.
- Improved collection rates by implementing efficient follow-up strategies and maintaining clear communication with debtors.
Education
B.Sc. - Chemistry
Yadava College
Madurai01.2021
Skills
Team leadership
Field operations leadership
Relationship management
Strategic planning
Workforce management
Sales techniques
Certification
DEBT RECOVERY AGENT EXAMINATION (DRA)
Declaration
I hereby declare that the above information is true to the best of my knowledge and belief. Place: Periyakulam Date: __________ Signature: __________________ (Krishneshnithi)
Timeline
BSS - LO Knowledge Assessment
06-2025
Prevention of Sexual Harassment at the Workplace (PoSH) program
05-2025
SM (Sangam Manager)
Bharat Financial Inclusion Limited
05.2024 - Current
Team Leader
All Set Business Solution
06.2023 - 04.2024
DEBT RECOVERY AGENT EXAMINATION (DRA)
04-2023
FIELD EXECUTIVE
Collman Services
10.2022 - 05.2023
All India Open Karate Championship-FIRST in the Individual
09-2015
B.Sc. - Chemistry
Yadava College