Experienced Professional with over six years of experience working in B2B industry. Expertise in Vendor onboarding, building relationships, key account management, ERP softwares and marketing various products and services. Offers strong communication, negotiation, attention to detail, leadership and problem-solving skills
Overview
7
7
years of professional experience
Work History
Assitant Manager - Sales and Operations
TumbleDry Solutions Privaye Limited
04.2024 - Current
Led large-scale operations across 50+ cities and 125 stores, ensuring standardization, efficiency, and performance optimization.
Drove operational excellence by implementing robust service processes, SOPs, and company policies across all locations.
Oversaw P&L of ₹36 Cr annually, focusing on profitability, cost control, and sustainable business growth.
Designed and executed growth strategies, ensuring effective on-ground implementation through field teams.
Built and maintained strong relationships with franchise partners, enabling revenue growth and long-term business stability.
Collaborated with cross-functional teams (Marketing, Finance, and Operations) to ensure seamless execution of business objectives.
Developed and monitored R&L reports, dashboards, and MIS, enabling data-driven decision-making and performance tracking.
Conducted market analysis and competitor benchmarking to identify expansion and optimization opportunities.
Led, trained, and Oversaw a team of 250+ ground staff, driving productivity, accountability, and operational efficiency.
Ensured high service quality and customer satisfaction by monitoring performance metrics and resolving operational gaps proactively.
Assistant Manger - Client Servicing Department
IndiaMartInterMesh Limited
11.2021 - 03.2024
Oversaw 150 Key High Value Accounts.
Planned, forecasted, and consistently achieved weekly and monthly revenue and client renewal targets.
Drove revenue growth by upselling premium services and high-value promotional offerings to clients.
Addressed client queries promptly and ensured timely resolution to deliver a seamless service experience.
Maintained structured follow-ups and ensured time-bound deal closures, improving conversion rates and client retention.
Senior Executive
Regal Events And Decor Agra
09.2019 - 07.2021
Conducted outbound calls to identify and qualify prospective customers, maintaining accurate records of sales activities and leads.
Supported training and onboarding of sales teams on events, sponsorship opportunities, and sales strategies.
Created and Oversaw sales collateral, including event packages and promotional materials.
Negotiated and Oversaw group event sales of varying sizes and complexities through lead follow-ups, proposals, site visits, and contract closures.
Maintained and strengthened relationships with existing clients through meetings, calls, and email communication.
Consistently achieved weekly, monthly, and annual sales targets through effective planning and execution.
Drive Annual sales with a target of Increment of 20% annually