Summary
Overview
Work History
Education
Skills
Academics
Experience Highlights
Timeline
Work Preference
Hi, I’m

Mohanasundaram (Mohan) Krishnasamy

Sr Director – Digital Office Leadership | IT Head | CISO | CDPO | Governance | Automation | Digital transformation | Strategy & Planning | Infrastructure & applications | Global Service Delivery & Operations
Bangalore,Karnataka
Mohanasundaram (Mohan) Krishnasamy

Summary

Accomplished senior managerial professional featuring 23 years of leadership roles with versatile experience in managing business stakeholders at LT enabling business growth, integration, transformation and changes, greenfield GCC setup & operation, program management and delivery of enterprise applications & infrastructure portfolio development, projects and services, process automation-RPA, AI automation, architecture, strategy & roadmap, digitalization, hybrid cloud, SaaS, automation platforms, datacenter, data governance & compliance, data protection, data privacy, data analytics & reporting, global service delivery & operations, management of vendor/contract/budget/ business case, innovation by automation, IT Finance, Cyber security, audit, compliance and GRC

Overview

24
years of professional experience

Work History

Nokia

Head of Digital Office EA Automation platforms, Operations & AO Strategy & Planning
5 2016 - 11.2023

Job overview

  • Accomplished senior IT leadership position responsible to deliver multiple business changes, enabling business transformation and growth.
  • Management of business stake holders at executive senior leadership.
  • Business enabler delivering digitalization.
  • Delivered applications and IT infrastructure Projects / services, automation, innovation by automation, driving business transformation programs, delivered and supported strategy / planning / roadmap / architecture, clearing tech debts, delivered IT Infrastructure solutions (compute, storage and databases) for automation platforms on-prem and Cloud, datacenter, engineering solutions, data platforms, data security, data governance, data protection, customer satisfaction, IT Finance, management of vendor/contract/budget/business case, governance, audit compliance, security and make AI automation work for business growth
  • Led the Product mgmt of AI automation, Platforms supporting RPA , SAP, SNOW and LCNC – covering 150 business processes; Delivered 1.5 m€ automation savings over 3 years
    Migrated automation platforms to Public Cloud, SaaS.
  • Delivered SDLC, DevOps and new feature development for 100 processes.
  • Delivered 1.5 meuros automation savings over 3 years;
  • Experienced in vendor/contract/budget/ business case mgmt;
  • IT cloud FinOps framework rollout ; delivered 1.2 m€ per year cost savings;

Alcatel Lucent

Head of Service automation platforms & Product owner for Global Services
05.2012 - 04.2016

Job overview

  • Led the design/build/operate of Service automation platforms & team of Product owners for solution in Global Services business group in hardware services, software services, field force and managed services functions
  • Managed SDLC as product manager for a portfolio of telecom services applications in HWS, SWS, Field force, and Managed Services;
  • Greenfield setup of Managed services tools for NOC services for external customer
  • Managed product lifecycle for 25 solutions
  • Delivered Joint venture operation and provided IT management oversight for 2 JVs
  • Directed the modernization of applications and solutions portfolio
  • Championed best practices and knowledge-sharing within the department, promoting a culture of continuous improvement and professional growth
  • Managed cross-functional teams to ensure seamless delivery of services across multiple departments
  • Spearheaded process improvements that led to increased productivity without sacrificing service quality or customer satisfaction
  • Ensured compliance with industry standards and regulations, mitigating potential risks faced by the organization
  • Developed strong relationships with external partners, fostering collaboration for continuous improvement initiatives

Alcatel Lucent

Director
12.2005 - 04.2012

Job overview

  • Led the In-country IT team managing delivery of IT Services for India business groups including Business stake holder mgmt at Leadership level; Team size : 30; budget managed ; 4 meuros;
  • User experience mgmt. for portfolio of IT applications and infrastructure services, supported business transformation projects covering R&D GCCs, S&M, manufacturing and JVs;
  • Setup a greenfield T2 datacenter consolidating multiple server rooms, application portfolio rationalization and ERP integration
  • Managed merger of Alcatel and Lucent and led transformation projects from IT for the country / region enabling smooth merger
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth

Lucent India

IT Manager
04.2000 - 11.2005

Job overview

  • Led India IT team, Supported S&M, Services , R&D GCC / Captive centers, manufacturing, Business stake holder mgmt at LT and delivered portfolio of IT applications and infrastructure services
  • Stakeholder mgmt at leadership level
  • Built a CoE and country team
  • Led the greenfield setup of GCCs for 3 BUs
  • Team size : 25 ; Budget managed : 5m$

Education

Edith Cowan University
Bangalore

MBA from International Business Management
04.2001

University Overview

MBA in International Business

Bharathidasan Insitute of Management
Bangalore

MBA from Finance
04.2001

BITS
Pilani

Master of Science from Software Systems
04.2001

Skills

ITIL

Academics

  • MS, MBA
  • MBA from Edith Cowan University
  • PGDBM from BIM
  • BS – BITS Pilani
  • Advanced Certification in AIML– IIIT Hyderabad
  • CDPO and ISO27701

Experience Highlights

  • Head of Digital Office EA Automation platforms, Operations & AO Strategy & Planning, Nokia, 05/2016, 11/23, Led the Product mgmt of AI automation, Platforms supporting RPA , SAP, SNOW and LCNC – covering 150 business processes; Delivered 1.5 m€ automation savings over 3 years Migrated multiple automation platforms and applications to public clouds GCP, AWS, Azure and Oracle and SaaS Global Service delivery & Operations for a portfolio of solutions following SDLC, Agile, DevOps practices Delivered AIOps and development of new features for 100 business processes / applications Experienced in vendor/contract/budget/business case mgmt; Simplified 10 year old complex contracts IT cloud FinOps framework rollout ; delivered 1.2 m€ per year cost savings
  • Head of Service automation platforms & Product owner for Global Services, Alcatel Lucent, 2012, 2016, Led the design/build/operate of Service automation platforms & team of Product owners for apps for Global Services business group Greenfield setup of Managed services CoE and GCC s for NOC tools & services for external customers
  • Director, Alcatel Lucent, 2005, 2012, Led the South Asia team managing delivery of IT projects, solutions and Services for business groups; Managed Business stake holders at Leadership level; Team size - 100; budget managed ; 10 meuros; User experience mgmt. for portfolio of IT applications and infrastructure services & Projects for R&D GCCs, S&M, manufacturing and JVs Greenfield setup and growth of GCCs in R&D, Service delivery; Greenfield T2 datacenter consolidating 8 server rooms and compute for 3600 servers; Rationalized application portfolio of 350 apps and multiple ERP instances & integration
  • IT Manager, Lucent India, 04/2000, 11/2005, Led India IT team, Supported S&M, Services , R&D GCC / Captive centers, Business stake holder mgmt at LT and delivered portfolio of IT applications and infrastructure services

Timeline

Head of Service automation platforms & Product owner for Global Services

Alcatel Lucent
05.2012 - 04.2016

Director

Alcatel Lucent
12.2005 - 04.2012

Edith Cowan University

MBA from International Business Management
04.2001

Bharathidasan Insitute of Management

MBA from Finance
04.2001

BITS

Master of Science from Software Systems
04.2001

IT Manager

Lucent India
04.2000 - 11.2005

Head of Digital Office EA Automation platforms, Operations & AO Strategy & Planning

Nokia
5 2016 - 11.2023

Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteHybridRemote

Important To Me

Company Culture
Mohanasundaram (Mohan) KrishnasamySr Director – Digital Office Leadership | IT Head | CISO | CDPO | Governance | Automation | Digital transformation | Strategy & Planning | Infrastructure & applications | Global Service Delivery & Operations