Krista Burton
Dillsboro
Summary
Sought position of medical assistant to assist in delivering high-quality healthcare services and improving patient experiences.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Assistant
OrthoCincy
Lawrenceburg, IN
05.2024 - Current
- Assisted healthcare professionals with patient examinations and procedures, ensuring optimal care delivery.
- Maintained accurate patient records using electronic health record (EHR) systems, enhancing data accessibility.
- Coordinated appointment scheduling and follow-up communications to improve patient satisfaction and retention.
- Educated patients on treatment plans and medication usage, fostering adherence and understanding of health goals.
- Trained new staff members on clinic operations and best practices, promoting team cohesion and knowledge sharing.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Medical Assistant/Front Desk Receptionist
Dr. David Welsh
Batesville, IN
02.2021 - Current
- I was responsible for answering phone calls, scheduling appointments for patient visits along with any in office procedures, inputting patients’ insurance information, rooming the patients which included taking their vital signs and reason for appointment, prior authorizations for surgeries, imaging, and/or medications, cleaned and sanitized instruments, cleaned and stocked rooms, and would help the physician with any in office procedures and/or patient care.
Medical Assistant II
St. Elizabeth Physicians Urology
Florence, KY
01.2019 - 02.2021
- I was responsible for answering patient phone calls, scheduling appointments for patient visits along with in office procedures, calling patients to inform them of their test results, rooming the patients which included taking their vital signs, reason for appointment, going over their past and current medications and medical history, verifying the patient’s pharmacy, cleaned and sanitized instruments, cleaned and stocked the patient rooms, and would help the physician with any in office procedures and/or patient care. Procedures that were performed in the office were cystoscopes, Botox cystoscopes, Urodynamics, Prostate biopsies, and BCG cancer treatments.
Assistant School Nurse
South Dearborn Community Schools
Aurora, IN
09.2018 - 12.2018
- Help sick/injured children throughout the school day. I would also input immunizations into CHIRPS. Helped with administering hearing tests to students. Was also responsible for giving children their prescribed medication that were to be given during the school day.
Medical Assistant
Margaret Mary Health
Batesville, IN
02.2018 - 07.2018
- I was responsible for answering patient phone calls, scheduled appointments for patient visits along with any in office procedures, rooming the patients which included taking their vital signs, reason for appointment, going over their past and current medications and medical history, verifying the patient’s pharmacy, ordered tests for the patients when necessary, cleaned and sanitized instruments, cleaned and stocked the patient rooms, and would help the physician with any in office procedures and/or patient care.
Medical Assistant
Dearborn County Hospital, Center for Women and Children
Lawrenceburg, IN
10.2015 - 12.2017
- I was responsible for answering patient phone calls, scheduled appointments for patient visits along with any in office procedures, rooming the patients which included taking their vital signs, reason for appointment, going over their past and current medications and medical history, verifying the patient’s pharmacy, ordered tests for the patients when necessary, cleaned and sanitized instruments, cleaned and stocked the patient rooms, and would help the physician with any in office procedures and/or patient care. I was also responsible for setting up the patient rooms for the in-office procedures. The procedures that were preformed in the office included Pap Smears, Colposcopies, LEEP’s, Biopsies, insertion and/or removal of Nexplanon’s and Mirena’s. The office also performed in house NST’s, which I would place the patient on the monitor and would monitor them throughout the test. I also would draw blood from patient’s when the in-house phlebotomist was unavailable. I also would help the Pediatric side of our office whenever they would need help.
Medical Assistant
Surgical Associates, General Surgery
Blytheville, AR
01.2015 - 07.2015
- I was responsible for answering patient phone calls, scheduled appointments for patient visits along with any in office procedures, rooming the patients which included taking their vital signs, reason for appointment, going over their past and current medications and medical history, verifying the patient’s pharmacy, ordered tests for the patients when necessary, cleaned and sanitized instruments, cleaned and stocked the patient rooms, and would help the physician with any in office procedures and/or patient care.
Patient Care Tech
Great River Medical Center, Women’s Center
Blytheville, AR
07.2008 - 01.2011
- I was responsible for patient care before, during, and after delivery and/or surgery. I inputted vitals and orders into the patient’s chart, answered phones when necessary, and set up delivery tablets for the doctors prior to a delivery. I would also assist the nurses in any way that was needed.
Education
Associate Degree - Nursing, RN
Arkansas Northeastern College (ANC)
Blytheville, AR05.2010
Skills
- Assisted in enhancing patient data management through implementation of electronic medical record systems Supported operational workflows by encouraging user engagement with EMR technologies Conducted training sessions that improved staff proficiency in utilizing EMR systems for better patient care
- Executed comprehensive phlebotomy procedures, ensuring patient comfort and sample integrity
- Oversaw and evaluated vital signs to identify fluctuations in patient conditions
- Directed patient condition assessments and partnered with healthcare teams to optimize care strategies
- Performed injection procedures in strict compliance with established protocols
- Managed and documented injection processes to improve patient care standards
- Conducted suture removal sessions, ensuring compliance with best practices for patient care and safety
- Performed staple removal to enhance overall office maintenance efficiency
- Performed catheter insertion techniques, ensuring patient comfort and strict adherence to safety standards
- Performed catheter removal procedures while meticulously monitoring patient responses and maintaining sterile conditions
- Evaluated and integrated current obstetric and gynecological advancements to improve clinical decision-making processes
- Advanced knowledge in pediatric medicine and treatment protocols through continuous education
- Utilized extensive urology expertise to develop and implement best practices for procedural efficiency
- Advanced surgical methodologies through ongoing education and practical application to elevate surgical team performance
- Directed front desk operations, ensuring efficient inquiry management, reservation coordination, and guest information dissemination
- Utilized extensive insurance expertise to assess coverage options and provide tailored recommendations
- Assisted patients in accessing treatments by simplifying prior authorization processes Supported healthcare teams and insurance providers to improve approval rates Helped reduce delays in care delivery to increase patient satisfaction
Certification
RMA Certified
Personal Information
Title: Medical Assistant
Timeline
Medical Assistant
OrthoCincy
05.2024 - Current
Medical Assistant/Front Desk Receptionist
Dr. David Welsh
02.2021 - Current
Medical Assistant II
St. Elizabeth Physicians Urology
01.2019 - 02.2021
Assistant School Nurse
South Dearborn Community Schools
09.2018 - 12.2018
Medical Assistant
Margaret Mary Health
02.2018 - 07.2018
Medical Assistant
Dearborn County Hospital, Center for Women and Children
10.2015 - 12.2017
Medical Assistant
Surgical Associates, General Surgery
01.2015 - 07.2015
Patient Care Tech
Great River Medical Center, Women’s Center
07.2008 - 01.2011
Associate Degree - Nursing, RN
Arkansas Northeastern College (ANC)