KRISTA HAYSE WALKER
Hobart
Summary
Transportation professional with nearly ten years of logistics and operations experience. Expertise in scheduling, deadline management, and safety compliance. Demonstrated success in managing confidential documents and effective stakeholder communication. Proficient in both independent and team-oriented work environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Intermodal Clerk
CSX Intermodal
Bedford Park
10.2024 - Current
- Conducted equipment inventory on site while adhering to strict safety protocols.
- Assisted with loading trains per federal regulations, ensuring timely arrivals and departures.
- Provided customer support to truck drivers, addressing inquiries and concerns promptly.
- Utilized software systems to track shipments and manage schedules efficiently.
- Collaborated with team members to enhance administrative workflows.
- Answered phones courteously, delivering high-quality customer service.
- Addressed customer complaints professionally, ensuring satisfactory resolutions.
- Trained staff members to perform work activities and use computer applications.
Delivery Driver
Doordash Inc.
Portage
01.2018 - Current
- Transported and delivered goods and products to customers in excellent condition according to schedule
- Communicated with businesses and customers providing exceptional customer service
- Maintained mileage, vehicle maintenance, and fuel logs
- Ensured compliance with safety protocols during transportation of food items.
Operations Coordinator/ Driver
Dubman Transport
Hobart
01.2022 - 09.2024
- Coordinated daily operations to optimize transport scheduling across forty-eight states.
- Maintained accurate logs in compliance with federal regulations.
- Inspected equipment daily to confirm operability and road safety.
- Adhered to DOT freight handling regulations to ensure compliance.
- Executed load planning and operational strategies for enhanced efficiency.
- Implemented daily safety protocols for secure freight handling.
- Handled sensitive information and documents with utmost discretion.
Intermodal Service Employee/Clerk
CSX Intermodal
Chicago
08.2022 - 12.2022
- Conducted thorough inventory of on-site equipment while adhering to strict safety guidelines.
- Assisted with loading trains per federal regulations, ensuring timely arrivals and departures.
- Collaborated with team to resolve operational issues efficiently, improving overall workflow.
- Supported drivers in locating containers and facilitating access on and off property.
- Provided administrative support as required to maintain operational efficiency.
- Addressed customer inquiries and complaints professionally, enhancing service quality.
Education
MBA - Business Administration And Management
University of Phoenix
Tempe, AZ10-2024
Bachelor of Science - Business Administration
University of Phoenix
Phoenix, AZ01.2022
High School Diploma -
Percy L. Julian High School
Chicago, IL01.2005
Skills
- Organizational abilities
- Safety awareness
- Multitasking proficiency
- Attention to detail
- Team collaboration
- Independent work
- Results orientation
- Interpersonal skills
- Effective communication
- Time management
- Training and mentoring
- Employee development
- Strategic planning
Certification
- Small Business Management and Entrepreneurship Certificate
- Commercial Drivers License (Class A)
- Certified Nurse Aide
References
References available upon request.
Timeline
Intermodal Clerk
CSX Intermodal
10.2024 - Current
Intermodal Service Employee/Clerk
CSX Intermodal
08.2022 - 12.2022
Operations Coordinator/ Driver
Dubman Transport
01.2022 - 09.2024
Delivery Driver
Doordash Inc.
01.2018 - Current
MBA - Business Administration And Management
University of Phoenix
Bachelor of Science - Business Administration
University of Phoenix
High School Diploma -
Percy L. Julian High School
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