Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

KRISTA HAYSE WALKER

Hobart

Summary

Transportation professional with nearly ten years of logistics and operations experience. Expertise in scheduling, deadline management, and safety compliance. Demonstrated success in managing confidential documents and effective stakeholder communication. Proficient in both independent and team-oriented work environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Intermodal Clerk

CSX Intermodal
Bedford Park
10.2024 - Current
  • Conducted equipment inventory on site while adhering to strict safety protocols.
  • Assisted with loading trains per federal regulations, ensuring timely arrivals and departures.
  • Provided customer support to truck drivers, addressing inquiries and concerns promptly.
  • Utilized software systems to track shipments and manage schedules efficiently.
  • Collaborated with team members to enhance administrative workflows.
  • Answered phones courteously, delivering high-quality customer service.
  • Addressed customer complaints professionally, ensuring satisfactory resolutions.
  • Trained staff members to perform work activities and use computer applications.

Delivery Driver

Doordash Inc.
Portage
01.2018 - Current
  • Transported and delivered goods and products to customers in excellent condition according to schedule
  • Communicated with businesses and customers providing exceptional customer service
  • Maintained mileage, vehicle maintenance, and fuel logs
  • Ensured compliance with safety protocols during transportation of food items.

Operations Coordinator/ Driver

Dubman Transport
Hobart
01.2022 - 09.2024
  • Coordinated daily operations to optimize transport scheduling across forty-eight states.
  • Maintained accurate logs in compliance with federal regulations.
  • Inspected equipment daily to confirm operability and road safety.
  • Adhered to DOT freight handling regulations to ensure compliance.
  • Executed load planning and operational strategies for enhanced efficiency.
  • Implemented daily safety protocols for secure freight handling.
  • Handled sensitive information and documents with utmost discretion.

Intermodal Service Employee/Clerk

CSX Intermodal
Chicago
08.2022 - 12.2022
  • Conducted thorough inventory of on-site equipment while adhering to strict safety guidelines.
  • Assisted with loading trains per federal regulations, ensuring timely arrivals and departures.
  • Collaborated with team to resolve operational issues efficiently, improving overall workflow.
  • Supported drivers in locating containers and facilitating access on and off property.
  • Provided administrative support as required to maintain operational efficiency.
  • Addressed customer inquiries and complaints professionally, enhancing service quality.

Education

MBA - Business Administration And Management

University of Phoenix
Tempe, AZ
10-2024

Bachelor of Science - Business Administration

University of Phoenix
Phoenix, AZ
01.2022

High School Diploma -

Percy L. Julian High School
Chicago, IL
01.2005

Skills

  • Organizational abilities
  • Safety awareness
  • Multitasking proficiency
  • Attention to detail
  • Team collaboration
  • Independent work
  • Results orientation
  • Interpersonal skills
  • Effective communication
  • Time management
  • Training and mentoring
  • Employee development
  • Strategic planning

Certification

  • Small Business Management and Entrepreneurship Certificate
  • Commercial Drivers License (Class A)
  • Certified Nurse Aide

References

References available upon request.

Timeline

Intermodal Clerk

CSX Intermodal
10.2024 - Current

Intermodal Service Employee/Clerk

CSX Intermodal
08.2022 - 12.2022

Operations Coordinator/ Driver

Dubman Transport
01.2022 - 09.2024

Delivery Driver

Doordash Inc.
01.2018 - Current

MBA - Business Administration And Management

University of Phoenix

Bachelor of Science - Business Administration

University of Phoenix

High School Diploma -

Percy L. Julian High School

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KRISTA HAYSE WALKER