Krista Rout

• Participated in invasive species removal, habitat restoration, and native planting projects
• Collected site data and documented environmental impact metrics for college and community partners
• Engaged in public outreach and informal education on sustainability topics

• Delivered support to patients in fast-paced, physically demanding hospital environment
• Managed detailed patient documentation and collaborated in multidisciplinary teams
• Practiced calm communication under pressure — key for fieldwork with stakeholders
• Supported needs of residents under long-term care.

• Oversaw office operations, supply tracking, scheduling, and customer service logistics
• Managed QuickBooks bookkeeping and assisted with budget planning
• Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
• Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
• Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.

Operated standing forklift and RF scanners in high-volume warehouse setting

• Met tight physical and productivity standards; lifted 50+ lb packages consistently
• Trained in logistics workflow, safety compliance, and quality control protocols
• Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
• Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
• Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.

• Managed staff, inventory, and operations in a natural foods store with emphasis on sustainability
• Built community relationships through education on wellness and eco-conscious products
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Analyzed customer feedback and implemented strategies to improve customer experience.
• Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.