Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Krista Upchurch

Muncie

Summary

Dedicated and compassionate healthcare professional with a strong focus on providing exceptional patient care. Skilled in prioritizing and delivering basic patient care services. Years of comprehensive experience in the healthcare industry. Known for consistently delivering five-star patient care.

Overview

20
20
years of professional experience
1
1
Certification

Work History

PATIENT CARE TECHNICIAN

Ascension ST Vincent
01.2023 - Current
  • Experience in providing direct patient care, including vital sign monitoring and personal hygiene assistance.
  • Skilled in maintaining patient records and ensuring accurate documentation of care provided.

PATIENT ACCOUNT SUPERVISOR

Surgical Care Affiliates
01.2015 - 02.2023
  • Managed complex patient accounts, resolving issues and ensuring timely payments.
  • Trained staff on industry regulations and best practices, leading to improved compliance and accuracy.
  • Oversaw 11 teammates for accurate patient account resolution.
  • Have 24 years of patient account resolution.

PATIENT ACCOUNT REPRESENTATIVE

American Health Network
07.2005 - 11.2015

Education

HIGH SCHOOL DIPLOMA -

Cowan Jr/Sr High School
Muncie, IN
05.1996

Skills

  • Billing
  • Collections
  • Insurance verification
  • Active listening
  • Patient assistance
  • Patient services
  • Compassionate care
  • Vitals documentation
  • Patient registration

Certification

CPR

BLS

CPI

Timeline

PATIENT CARE TECHNICIAN

Ascension ST Vincent
01.2023 - Current

PATIENT ACCOUNT SUPERVISOR

Surgical Care Affiliates
01.2015 - 02.2023

PATIENT ACCOUNT REPRESENTATIVE

American Health Network
07.2005 - 11.2015

HIGH SCHOOL DIPLOMA -

Cowan Jr/Sr High School
Krista Upchurch