Kristi Burton
Shelbyville
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
19
19
years of professional experience
Work History
Receptionist
Community Rehabilitation Hospital South
06.2024 - 09.2024
- Greeted and directed visitors, ensuring a welcoming environment.
- Managed incoming calls, efficiently routing inquiries to appropriate staff.
- Updated and maintained visitor logs for security and tracking purposes.
- Maintained visitor log for entering and leaving facility for security purposes.
Program Specialist
State of Indiana - DWD
11.2005 - 04.2024
- Facilitated workshops and training sessions for clients to improve employment readiness skills.
- Monitored program performance metrics, ensuring compliance with state regulations and funding requirements.
- Built strong relationships with external partners to secure resources and support necessary for program success.
- Monitored employee work and developed improvement plans.
- Maintained regular communication between departments via email and phone calls to coordinate program logistics.
- Developed extensive program documentation, ensuring clear understanding of goals, objectives, and requirements among all team members.
Education
General Studies
Shelbyville High School
Shelbyville, IN06-1997
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Greeting and seating clients
- Data inputting
- Office administration
- Mail handling
- Multi-line telephone operation
- Clerical support
Timeline
Receptionist
Community Rehabilitation Hospital South
06.2024 - 09.2024
Program Specialist
State of Indiana - DWD
11.2005 - 04.2024
General Studies
Shelbyville High School
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