Kristi Short
Anderson
Summary
Professional with extensive experience in the mortgage industry. Known for effective communication and risk assessment skills, successfully managing production workflows and collaborating with teams to achieve high-quality results and client satisfaction.
Overview
39
39
years of professional experience
Work History
Production Partner
Fairway Home Mortgage
Indianapolis
08.2010 - Current
- Managed daily production workflows for mortgage origination and documentation.
- Collaborated with teams to streamline operational processes and boost efficiency.
- Reviewed loan applications to ensure compliance and assist in quality control.
- Pre-approved buyers for home purchases and coordinated payment processing to close loans.
- Locked loans to secure favorable terms for clients.
- Gathered necessary documentation from clients to facilitate mortgage approvals.
Branch Manager
Bank of America
Indianapolis
08.2008 - 08.2010
- Streamlined daily operations and monitored staff performance in Mortgage branch with direct builder account.
- Facilitated team meetings to align objectives and enhance communication.
- Cultivated relationships with local builders, resulting in expanded customer base.
- Inspired team members to achieve full potential, driving branch profitability.
- Conducted regular performance evaluations for all employees in branch.
Mortgage Loan Originator
Irwin Mortgage
Indianapolis
01.2004 - 01.2008
- Conducted client consultations to assess mortgage needs and preferences.
- Reviewed credit reports to determine borrower eligibility for loan products.
- Collaborated with underwriters to address issues during loan approval process.
- Educated clients on various mortgage options, terms, and conditions.
- Established strong relationships with builder clients to generate referrals.
Mortgage Loan Officer/Underwriter
Republic Bank
Indianapolis
01.1997 - 01.2004
- Guided clients through mortgage application processes and documentation requirements.
- Educated clients on loan products, terms, and payment options.
- Evaluated client financial information to determine loan eligibility prior to loan origination.
- Maintained compliance with regulatory standards and bank policies throughout transactions.
Mortgage Loan Processor/Underwriter
Waterfield Mortgage
Indianapolis
02.1987 - 01.1997
- Reviewed mortgage applications for accuracy and completeness.
- Communicated with clients to clarify application details.
- Processed loan files in compliance with company guidelines.
- Assisted team members in troubleshooting processing issues.
- Ordered appraisals and title services on behalf of borrowers when necessary.
Education
Associate of Applied Science - Business
College of Lake County
Chicago, IL05-1987
Skills
- Document management
- Customer relationship management
- Quality assurance
- Risk assessment
- Team leadership
- Effective communication
- Problem solving
- Client consultation
- Workflow coordination
Timeline
Production Partner
Fairway Home Mortgage
08.2010 - Current
Branch Manager
Bank of America
08.2008 - 08.2010
Mortgage Loan Originator
Irwin Mortgage
01.2004 - 01.2008
Mortgage Loan Officer/Underwriter
Republic Bank
01.1997 - 01.2004
Mortgage Loan Processor/Underwriter
Waterfield Mortgage
02.1987 - 01.1997
Associate of Applied Science - Business
College of Lake County