Dynamic Senior Administrative Assistant with a proven track record at the University of Indianapolis, excelling in executive support and event planning. Expert in Word and Excel, I effectively managed onboarding processes and enhanced team productivity through strong communication and organizational skills. Committed to fostering a welcoming environment and achieving program goals.
Overview
24
24
years of professional experience
Work History
Senior Administrative Assistant
University of Indianapolis
08.2018 - Current
Kept files and records in content management systems such as Word, EXCEL, PowerPoint, Google and others.
Served as a reliable point of contact for both internally and externally, demonstrating strong problem-solving skills to address any issues that arose.
Supported program operations by preparing and updating documents, reports and spreadsheets.
Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation
Provide administrative support to 2 Program Directors and 8 faculty members.
Acted as backup for other employees by providing support and adapting to requirements of department.
Coordinated seamless onboarding experiences for new hires to ensure they were properly equipped with the necessary tools to succeed in their roles from day one.
Coached new employees on administrative procedures, company policies, and performance standards.
Prepare memos, reports and other documents often involving editing and proofreading.
Inventory supplies and order new supplies in a timely manner
Manage office equipment
Plan events throughout the year; Research Forums, Pinning Ceremony, Capstone Presentations, Exit Interviews
Manage calendars, schedule meetings and coordinate travel arrangements if necessary
Coordinate the registration process for students and their courses in the university's data system.
Answer and direct phone calls along with managing incoming and outgoing mail
Provide a welcoming atmosphere to visitors, faculty and students
Program Supervisor for Before/After School Program
Honey Grove Educational Center
01.2016 - 06.2018
Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
Responsible for daily operations of the before and after school program
Plan and implement lesson plans for K-5
Ensure a safe and engaging environment for over 200 participants
Address student behavioral incidents by maintaining detailed reports and communicating with the school and parents
Ensure a safe and welcoming environment promoting a positive experience for students
Develop and enforce policies and procedures to enhance the learning of the program
Create and develop a Sensory Room for all of the before and after school programs in the district
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Coached team members on productivity strategies to accomplish challenging goals.
Provided leadership, guidance and support to staff members.
Special Education Assistant
Center Grove Elementary
08.2001 - 01.2016
Managed crisis situations calmly, maintaining safety protocols while supporting the emotional well-being of affected students during challenging moments within the school day.
Built trust and rapport with students through positive reinforcement and strong communication skills.
Assisted students in achieving academic goals by providing one-on-one support and small group instruction.
Enhanced student learning by adapting instructional strategies to individual needs.
Monitor and document student progress and behavioral progress to inform teachers, parents and administrators
Maintain confidentiality of student reports and IEP
Provided one-on-one and small group support to help students achieve goals
Work with a variety of students who had emotional and behavioral disorders, intellectual disabilities and problems with communication
Support classroom teachers in managing a diverse learning experience
Engage in ongoing professional development
Work closely with teachers and behavioral therapists
Education
No Degree - Secretarial Skills
Central Nine Career Center
Greenwood, IN
High School Diploma -
Center Grove High School
Greenwood, IN
05-1997
Skills
Proficient in Word, Excel, PowerPoint and Google
Executive support experience
Expert time management
Excellent written and verbal communication
Organized and detail orientated
Event Planning
Filing; record management
Timeline
Senior Administrative Assistant
University of Indianapolis
08.2018 - Current
Program Supervisor for Before/After School Program