Kristina Bertram
New Castle
Summary
Results-driven Quality Assurance Technician with Boars Head Provisions Co, skilled in regulatory compliance and documentation. Proven ability to enhance product safety standards and implement corrective actions. Strong problem-solving and team collaboration skills, ensuring a sanitary environment and efficient operations. Committed to maintaining high-quality standards and fostering a culture of safety.
Experienced with quality control processes and procedures. Utilizes analytical skills to detect and address issues promptly. Knowledge of industry standards and best practices ensures consistent delivery of high-quality products.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Quality Assurance Technician
Boars Head Provisions Co
02.2022 - Current
- Experience in performing a variety of investigative swabs including ATP, APC, LTD and Listeria.
- Assisted in Finished Goods Testing, Nutritionals and Air plates testing.
- Performed pre-operation sanitation inspections of designated areas to ensure a sanitary, food safe environment that is in cooperation with USDA and FSQ requirements.
- Conducted routine inspections to ensure compliance with food safety regulations.
- Collaborated with cross-functional teams to enhance product safety standards.
- Monitored critical control points to identify potential hazards and mitigate risks.
- Trained team members on best practices in food safety and quality control procedures.
- Documented findings and prepared reports for regulatory compliance audits.
- Maintained thorough records of inspections, corrective actions, and quality assessments.
- Conducted regular audits of sanitation practices in production areas to maintain a clean and safe working environment free from potential sources of contamination.
- Documented and escalated deviations to supervisors and recommended resolutions.
Press Operator/Cell Support
Freudenberg-NOK Sealing Technologies
01.2014 - 11.2021
- Operated and maintained high-speed press machinery to ensure optimal production efficiency.
- Conducted routine quality checks to maintain compliance with industry standards and specifications.
- Collaborated with team members to troubleshoot machine issues, minimizing downtime and enhancing workflow.
- Implemented process improvements that increased overall equipment effectiveness and reduced waste.
- Trained junior operators on equipment operation and safety procedures, fostering a culture of safety and efficiency.
- Promptly removed completed loads from press.
- Assisted in training new press operators, sharing expertise and best practices to ensure smooth onboarding and skill development.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Claims Adjuster/Grievance Processor
Xerox
01.2012 - 01.2014
- Evaluated and processed insurance claims to ensure compliance with policy guidelines.
- Conducted thorough investigations to assess claim validity and determine necessary resolutions.
- Collaborated with internal teams to streamline claims processing workflows and improve efficiency.
- Reduced errors in billing statements through thorough verification and data entry tasks.
Education
High School Diploma -
South Dearborn High School
Aurora, IN06-2007
Skills
- Testing procedures
- Auditing
- Equipment inspection
- Lab equipment maintenance
- Documentation skills
- Technical troubleshooting
- Line checking
- Corrective action implementation
- Production line observation
- Process quality review
- Detail-oriented
- Problem-solving skills
- Documentation and reporting
- Relationship building
- Regulatory compliance
- Safety procedures
- Team collaboration
Timeline
Quality Assurance Technician
Boars Head Provisions Co
02.2022 - Current
Press Operator/Cell Support
Freudenberg-NOK Sealing Technologies
01.2014 - 11.2021
Claims Adjuster/Grievance Processor
Xerox
01.2012 - 01.2014
High School Diploma -
South Dearborn High School