Kristina McVey
Newburgh,IN
Summary
Dynamic and highly reliable professional with extensive experience at Lucky Lady, excelling in customer service and multitasking. Proven track record in crafting seasonal drink menus and training staff, while maintaining cleanliness and hygiene. Adept at optimizing inventory management, significantly reducing waste and enhancing operational efficiency. Outgoing personality fosters strong relationships with patrons.
Overview
17
17
years of professional experience
Work History
Cook
Castle High School
04.2025 - Current
- Assisted in food preparation and ingredient assembly for various menu items.
- Learned and adhered to kitchen safety protocols to maintain a clean work environment.
- Collaborated with team members to execute daily meal service efficiently.
- Familiarized with kitchen equipment, including ovens, grills, and mixers for food preparation.
- Maintained cleanliness of workstations and assisted in dishwashing duties as needed.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined food preparation process, increasing kitchen productivity.
Cook Manager
The Granola Jar
12.2021 - 04.2025
- Prepared and cooked menu items according to standard recipes and portion sizes.
- Managed kitchen inventory, ensuring proper stock levels and minimizing waste.
- Trained new staff on food safety practices and kitchen procedures.
- Collaborated with team to maintain cleanliness and organization of workstations.
- Reduced food waste by implementing proper portion control techniques and monitoring inventory levels.
- Trained new hires on kitchen procedures, safety protocols, and recipe execution to maintain consistency in service quality.
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Pitched in to work line during busy periods or in place of sick employees.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
HVAC & Restaurant Equipment Repair Technician
Don McVey
03.2017 - 08.2020
- Diagnosed equipment malfunctions to ensure optimal performance and minimal downtime.
- Conducted routine maintenance checks on machinery to enhance operational efficiency and reliability.
- Repaired and replaced defective parts using hand tools and diagnostic equipment effectively.
- Collaborated with team members to streamline repair processes, improving turnaround times for equipment servicing.
- Provided technical support during installation projects, ensuring seamless integration of new equipment into existing systems.
- Reduced downtime for essential equipment by promptly addressing malfunctions and troubleshooting issues.
- Implemented innovative solutions for complex repairs, saving time and resources while extending equipment life spans.
- Developed strong professional relationships with vendors, facilitating prompt delivery of quality replacement parts when needed.
- Troubleshot and repaired electromechanical and pneumatic systems, using electrical drawings.
- Performed basic preventive maintenance and repairs on production equipment such as motors, conveyors, mechanical components or electrical wiring and electrical components for production equipment.
- Read and interpreted technical manuals for troubleshooting and repair purposes.
- Performed welding, soldering and brazing to repair damaged components on mobile heavy equipment.
Bartender & Shift Manager
Lucky Lady
07.2008 - 12.2017
- Crafted and served cocktails, ensuring high-quality beverage presentation and customer satisfaction.
- Managed inventory levels, tracking stock to minimize waste and optimize ordering processes.
- Trained new bartenders on drink preparation techniques and customer service best practices.
- Developed seasonal drink menus, incorporating customer feedback to enhance offerings.
- Established strong relationships with regular patrons, fostering a welcoming atmosphere in the bar area.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Obtained cash bank and stocked service bar to prepare for operation.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Education
Certifications - Personal Training & Sports Nutrition
NPTI
Lakewood, COHigh School Diploma - Graphic Design & Printing
Central High School
Evansville, IN05.1994
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Cleanliness and hygiene
- Customer service expertise
- Memory retention
Timeline
Cook
Castle High School
04.2025 - Current
Cook Manager
The Granola Jar
12.2021 - 04.2025
HVAC & Restaurant Equipment Repair Technician
Don McVey
03.2017 - 08.2020
Bartender & Shift Manager
Lucky Lady
07.2008 - 12.2017
Certifications - Personal Training & Sports Nutrition
NPTI
High School Diploma - Graphic Design & Printing
Central High School
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