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Kristina Sharma
Mumbai
Summary
Experienced Senior Auditor skilled in internal auditing and regulatory compliance. Expertise in data privacy and quality assurance has led to the identification of governance gaps and enhanced management oversight. Led initiatives to streamline processes, improving operational efficiency and risk management.
Overview
10
10
years of professional experience
Work History
Senior Auditor
Citi Bank
08.2024 - Current
- Exercised professional judgment to identify and raise a Level 3 audit issue related to non-compliant governance reporting, strengthening management oversight and policy adherence.
- Tested and challenged effectiveness of key governance reporting controls, identifying gaps in policy adherence and management oversight.
- Performed internal audit testing for Data Privacy and Records Management, with a focus on governance and management reporting control.
- Played a key role in Quarterly Business Monitoring, proactively identifying HR and compliance risks impacting data privacy and records management.
- Supported Internal Audit regulatory issue validation for OCC (Office of the Comptroller of the Currency) driven Matters Requiring Attention (MRAs) by performing independent inspection and reperformance testing of central controls within the MCA Monitoring & Testing (M&T) Framework.
- Independently validated the design and operating effectiveness of CDA (Control Design assessment), MTDA (Monitoring and testing Design assessment), and OEM/OET (Operation effectiveness of monitoring/testing) controls, ensuring reliable assessment of Tier 1-3 MCA controls.
- Assessed the effectiveness of Quality Assurance (QA) and QR over M&T activities through inspection and reperformance validating consistency, accuracy, and reliability of QA & QR outcomes.
- Validated 'Cookies Compliance Guidance' document for alignment with EU ePrivacy Directive, confirming adequacy of management's exclusion decisions and securing necessary approvals from OPRIM, ICRM, Legal, and SMB stakeholders.
- Assessed management remediation plans for completeness and effectiveness, ensuring plans addressed underlying root causes.
- Developed and executed Validation Strategies for data-privacy and records management issues, ensuring accurate scoping, evidence assessment, and alignment with Internal Audit methodology.
Program lead
Citi Bank
01.2023 - 07.2024
- Led enterprise-level quality programs supporting regulatory validation, Internal Audit issues, and self-identified CAPs, including AML, Data Privacy sanctions, and offline approvals.
- Owned end-to-end onboarding of CAPs requiring quality validation, designing QA checkpoints, executing testing, and issuing risk-based conclusions to ensure compliance.
- Partnered with Risk & Control teams, CAP Owners, and senior stakeholders to manage populations, resolve escalations, and drive timely remediation.
- Led automation initiatives that eliminated ~50 hours of monthly manual work for overall team and implemented real-time monitoring dashboards, improving visibility and decision-making for senior leadership.
- Provided governance oversight through management reporting and forum updates on WIP status, pass rates, and defect themes, enhancing transparency for stakeholders.
- Contributed to Voice of Employee (VOE) initiatives within In-Business Quality & Controls organization, leading cross-functional workstreams to improve employee engagement.
Officer
Citi Bank
01.2022 - 12.2022
- Performed independent quality assurance and control reviews across AML/KYC processes, supporting regional and global PEQR pass rates.
- Identified control deficiencies in KYC/AML records execution and red flags, escalating to ensure compliance with regulatory and internal policies.
- Conducted root cause analysis and thematic reviews, driving targeted training and control enhancements.
- Served as SME and trainer, supporting new hires, cross-training initiatives, and operational readiness.
- Facilitated calibration sessions and quality initiatives, enhancing control consistency and mitigating risk outcomes.
Officer
Citi Bank
08.2019 - 12.2021
- Performed independent quality assurance and control reviews across AML/KYC processes, supporting regional and global PEQR pass rates.
- Identified control deficiencies within KYC/AML records execution and escalated red flags per regulatory and internal policy requirements.
- Conducted root cause analysis and thematic reviews, driving targeted training and control enhancements.
- Served as SME and trainer, enhancing onboarding for new hires and facilitating cross-training initiatives to ensure operational readiness.
- Facilitated calibration sessions and quality initiatives, strengthening control consistency and positively impacting risk outcomes.
Education
M.A. - Economics
01-2017
Bachelor of Financial Markets (BFM) - A Grade
01-2014
Skills
- Internal auditing
- Regulatory compliance
- Risk management
- AML/KYC compliance
- Sanctions screening
- Enhanced due diligence
- Control testing
- Quality assurance
- Process improvement
- Data privacy
- Stakeholder engagement
- Team collaboration
Personal Information
Title: Assistant Vice President - Internal Audit | Data Privacy, Records Management & Regulatory Validations
Last Name
Sharma
Key Initiatives And Achievements
- Stretch Assignments - Query-based check creation for automation and System enhancements.
- VOE (Voice of Employee) coordinator for Quality organization responsible for driving and executing various initiatives to support organizational goals.
- With in CITI was part of D&I network responsible to maintain NKP Women Torchbearer Series in 2022.
Timeline
Senior Auditor
Citi Bank
08.2024 - Current
Program lead
Citi Bank
01.2023 - 07.2024
Officer
Citi Bank
01.2022 - 12.2022
Officer
Citi Bank
08.2019 - 12.2021