Kristipati Annamaiah
Bengaluru
Summary
Self-directed and goal-driven Business Process Analyst with nearly 3 years of overall Experience evaluating, improving business systems and coordinating projects and their related operational tasks for well known organizations, and around 1 year of relevant experience with the current business intelligence tools like Power BI and utilizing appropriate tools and technologies to develop dashboards, reports, and analytics.
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PROFILE:
- Experience in connecting with multiple data sources like SQL server and MS excel from power bi to build complex dashboards.
- Worked on performing the ETL activities in power query and filtering the unwanted data.
- Experience with presenting the data in graphical format using different visualizations in power bi and creating the dashboards using multiple reports.
- Experience with visual level, page level, report level and drill through filters for filtering the data in a report.
- Worked on data modeling in power pivot and enhancing the data model by creating new columns, new measure and new tables using DAX function/expressions.
- Implemented row level security as part of security in power bi.
- Knowledge in data warehousing concepts, dimensional modeling, star schema, snowflake schema, data marts, dimension and fact tables.
- Experience with DDL, DML, TCL, DQL statements, and database objects like tables and views.
- Excellent communication, presentation, interpersonal, troubleshooting, and organization skills.
- Excellent knowledge on Project Management related tasks like Resource Management, Capacity Planning, Demand Creation, Project Procurement, MPLS (Multiprotocol Label Switching)as used in my previous projects.
- Expertise in using Service now to track and update ongoing tasks and issues.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Business Process Analyst
LSEG - London Stock Exchange Group (under the Payroll of Spigot Software Private Ltd.
Bengaluru
03.2023 - Current
- Interface with internal users across various departments to gather, translate and document data for business requirements.
- Creating reports and Dashboards of ServiceNow representing the Tickets received for Incidents/Service Requests/Change Requests and sharing it with the end users for business improvements and performance tracking/tuning.
- Creating dashboards/reports using Power BI for multiple applications and suggesting business solutions of where to improve/update the business processes.
- Worked on enhancing the data model by creating new columns, new measure and new tables using DAX function/expressions.
- Analyzing multiple applications and the user data of those applications and helping the project in deciding whether to decommission applications which are not useful for the project (or) onboard applications for the areas whereas required.
- Publishing the reports to power bi service and setting up the necessary connections and to refresh and schedule refresh the data in the dataset.
- Created app workspaces and adding the members to workspace to manage the content in power bi service and sharing the reports and dashboards with the end users.
- Developed detailed technical documents like runbooks, support models, process flows etc., by adhering to ITIL Framework
- Supporting in setting up SLA's, gathering information on Disaster Recovery procedures like RTO and RPO, Data Centre Locations and develop strategies in partnership with Technical Application Support team to bring relevant solutions.
- Coordinating with Senior Management and Leadership team and supporting them in service transitions.
- Coordinating with Technology Owners, Business Owners and Vendors for Onboarding SaaS/On-Premises/Cloud Applications.
- Worked with Power Automate for automating a few operational tasks.
Product Photographer & UI/UX Designer
Freelancing
04.2022 - 01.2023
- Worked as a Product Photographer in a Product Based organization. Also, helped them in shaping their website UI
- Created Dashboards, Mockups.
- Designed, posters, flyers, and banners
- Created Illustrations and designed Logos for non-profitable organizations and a medical clinic.
- Designed Landing Pages, UI Concept Screens and prototypes
- Designed Kiosk screens and designed the UI Screens for Parking System for a local multiplex.
Associate Software Engineer
Accenture Solutions Private Ltd. (under the Payroll of Enterprise SoftLabs Private Ltd.)
Bengaluru
11.2020 - 12.2021
- Capacity Planning, Resource Management, Demand Creation, Infrastructure Management
- Audits, Weekly & Regular Reports and creating dashboards for a graphical presentation of the reports that our team prepared to showcase at Senior Management and Leadership level.
- Handling the data of all the employees who are undergoing training's and courses which are sponsored by the company or clients/project and responsible for the operational work of the team
- Proctoring, Managing Multiple Shared Mailboxes, sending out Bulk Mailers using an Internal Tool
- End-To-End management of Client Meetings, Live Events, Training Sessions, SME Sessions, etc.,
- Supporting Employees with their journey of the cloud certifications in AWS, Google Cloud & Azure respectively.
- Tracking down the Certifications and their completion status of employees and reporting it to the senior management in form of Dashboards or using Excel.
- Creating reports of employees, regular time based audits of the employees data, Issuing sponsored vouchers for the certifications or exams for employees, etc.,
- Familiar with Power Apps and also supported in creating an app for sending out and getting Nominations, registrations for various cloud certifications.
- Coordinated in the extraction of SQL Server data to Power BI
- Performed troubleshooting and analysis of Power BI reports produced by other developers.
Project Control Services Practitioner
Accenture Solutions Private Ltd. (under the Payroll of Enterprise SoftLabs Private Ltd.)
Bengaluru
11.2019 - 11.2020
- Support Projects in the Technology Delivery Centers by tracking and managing Project Management Office activities. Monitor, Manage, and Report on the execution of deliverables
- Resource Management, Capacity Planning, Demand Creation, Infrastructure Management
- Audits, Weekly & Regular Reports
- Worked on MPLS (Multi-Protocol Label Switching)
- Managing Multiple Shared Mailboxes and being the POC for all the employees of the project within India
- End-To-End management of Client meetings, Live events, Client visits, Social events, Cultural events, etc.,
- Creating and maintaining DL's and Managing a few aspects of Sharepoint related to the employees and acted as a Sharepoint Admin to the Project
- Managing the Assets of the project, Asset Allocation, Raising PR's, Procuring Assets for the Project
- Creating Demands, allocation resources with respective skills for interviews with the respective Leads/Managers.
- Managing the Onboarding of New resources and Roll-off's of existing employees.
- Creating Client ID's, giving/getting required accesses to the project tools, software, folders and files for the resources as per the requirement.
Education
Bachelor of Science And Computers -
06.2019
Skills
Technical Skills
Technologies Used
- Business Intelligence
- Microsoft BI Stack
- Project Management
- Microsoft Office 365
- Data Visualization
- ServiceNow
- Data Analysis
- Asana
- DAX
- Lucid Suite
- SQL
- Adobe Creative Cloud
- UI/UX Designing
- Figma
Certification
- Data Analytics Workshop, Jobaaj Learnings
- Power BI Certification, Intellipaat
- UI/UX Designing, DesignBoat UI/UX School
- ITIL Foundation, NUCOT - Nuage Compusys Technologies Pvt Ltd
Languages
Telugu
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Kannada
Elementary (A2)
A2
Tamil
Elementary (A2)
A2
Timeline
Business Process Analyst - LSEG - London Stock Exchange Group (under the Payroll of Spigot Software Private Ltd.
03.2023 - Current
Product Photographer & UI/UX Designer - Freelancing
04.2022 - 01.2023
Associate Software Engineer - Accenture Solutions Private Ltd. (under the Payroll of Enterprise SoftLabs Private Ltd.)
11.2020 - 12.2021
Project Control Services Practitioner - Accenture Solutions Private Ltd. (under the Payroll of Enterprise SoftLabs Private Ltd.)
11.2019 - 11.2020
Yogi Vemana University - Bachelor of Science And Computers,
- Data Analytics Workshop, Jobaaj Learnings
- Power BI Certification, Intellipaat
- UI/UX Designing, DesignBoat UI/UX School
- ITIL Foundation, NUCOT - Nuage Compusys Technologies Pvt Ltd
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