Kristy Williams
Evansville
Summary
* Oversee a 41 bed Medical Surgical unit helping to follow best practices and drive initiatives to enhance positive patient outcomes by developing clinical policies centered on patient advocacy.
*Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success.
*Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
22
22
years of professional experience
1
1
Certification
Work History
SMCC Department Manager
Deaconess Hospital
07.2020 - Current
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
RN
Deaconess Hospital SMCC
07.2015 - Current
SMCC Team Leader
Deaconess Hospital
09.2019 - 07.2020
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Controlled resources and assets for department activities to comply with industry standards.
- Educated and monitored quality related practices for our unit's patient population.
Nurse Clinicial
Deaconess Hospital
10.2017 - 09.2019
- Administered medications and treatments as prescribed by physicians.
- Investigated and resolved issues affecting hospital operations and patient care.
- Observed and assisted staff with education and learning opportunities.
- Implemented new products, and procedures. I initiated the addition of Kangaroo Joey pumps at Deaconess Hospital.
- Help drive and track quality initiatives and educated staff on the importance of our quality measures.
Patient Care Tech
Deaconess Hospital SMCC
01.2010 - 05.2015
- Provided patient care and support. Obtained vital signs, perform EKG, Foley insertion and care, ostomy care, mobility assistance, bathing assistance, and basic health care provided. Worked under the RN. Trained new PCT staff members.
Student Nurse Extern/Intern
Deaconess Hospital SMCC
09.2013 - 03.2015
- Provided patient care in the role as RN under direct supervision of the RN. Administered medications, provided patient care prior to and after surgery, dressing changes, wound vac care, ostomy care and changes, wound care, tracheostomy care, various drain care, and basic medical care. I also collaborated with other team members in providing the best patient care possible, helped educate patients in self care, and developed care plans for my patients.
Main Office Receptionist
Burdette Park
04.2004 - 08.2009
- My position was held at Burdette Park. I was responsible for patron communication, managing the rental of many on site rental buildings, maintaining customer contracts, filing and maintaining paperwork, tracking and balancing accounts of all monetary income and donations, all monetary deposits from rental building and other park income and vendors, and calculating and paying monthly income taxes. Also in charge of hiring other staff members for park activities and facilities.
Education
General -
University of Southern Indiana
Evansville, IN01.2011
Bachelor of Science - Nursing
University of Southern Indiana
Evansville, IN07-2020
Associate Degree in Nursing - Nursing
Ivy Tech
Evansville, IN05.2015
Skills
- Patient-focused care
- Analytical reasoning
- Strategic policy formulation
- Collaboration with multidisciplinary teams
- Clinical operations leader
Affiliations
Safety Council Member at Deaconess Hospital
Certification
- Certified in Basic Life Support for Healthcare Providers (CPR and AED) through American Heart Association.
- RN license in state of Indiana
Timeline
SMCC Department Manager
Deaconess Hospital
07.2020 - Current
SMCC Team Leader
Deaconess Hospital
09.2019 - 07.2020
Nurse Clinicial
Deaconess Hospital
10.2017 - 09.2019
RN
Deaconess Hospital SMCC
07.2015 - Current
Student Nurse Extern/Intern
Deaconess Hospital SMCC
09.2013 - 03.2015
Patient Care Tech
Deaconess Hospital SMCC
01.2010 - 05.2015
Main Office Receptionist
Burdette Park
04.2004 - 08.2009
General -
University of Southern Indiana
Bachelor of Science - Nursing
University of Southern Indiana
Associate Degree in Nursing - Nursing
Ivy Tech