Krithika Karthikeyan
Bengaluru,KA
Summary
Krithika is a seasoned HR professional with over 20 years of experience across diverse industries such as IT/ITES, manufacturing, non-profit, and retail. She specializes in fostering positive, ethical, and inclusive workplace cultures while developing talent for organizational success. With cross-functional expertise in HR leadership, she aims to pursue senior HR business partnering roles in large multinational corporations.
Overview
22
22
years of professional experience
Work History
Head Business Ethics
Titan Company Limited
08.2022 - Current
- Oversaw Comprehensive Ethics Programs: Led Business Ethics and Prevention of Sexual Harassment (POSH) initiatives across all divisions of Titan, including business associates and vendors
- Enhanced Organizational Ethics: Strengthened communication, processes and mechanisms achieving "Advanced" level status in all four pillars of the Annual Compliance Reporting for Tata Group in 2022-2023 and 2023-2024
- Board-Level Reporting: Delivered quarterly presentations to the Board Ethics Committee, providing critical updates on ethics-related matters and progress
- Improved Ethical Climate: Contributed to a 5% increase in scores across all stakeholders in the Leadership Business Ethics Survey
- Established Investigation Protocols: Developed a structured workplace investigation process ensuring fair and timely resolution of employee complaints, grievances, whistle-blower cases, fraud instances, and conflicts of interest
- Managed Senior Leadership Issues: Expertly handled complex workplace conflicts and disciplinary issues/ misconduct involving employees at different levels
- Promoted Diversity, Equity, and Inclusion: Collaborated and spread awareness on inclusive and respectful behavior at workplace.
Leadership training
Invite Growth- Freelance
10.2021 - 08.2022
Head- Multiple roles
Non-profit – VWCT
10.2018 - 10.2021
- Led the growth of a start-up non-profit organization, developed operations and a people-focused strategy
- Standardized processes improved operational efficiency while implementing cultural transformation and designed a governance framework for the effective delivery of projects aligning with the Sustainable Development Goals (SDGs): Good health and well-being and gender equality.
HR Head (Various roles)
Caterpillar India Private Limited
01.2006 - 05.2016
- Established strong relationships with key stakeholders to ensure alignment of HR goals with business objectives
- Implemented Compliance and Audit Processes for India: Structured and executed HR compliance and audit processes in India
- Performance Management: Led the rollout of a new performance management system and processes
- Workplace Investigations: Resolved workplace investigations, grievances, and misconduct issues as part of the Office of Business Practices for India
- Policy Development: Overhauled HR policies and procedures for India
- Subject Matter Expert: Facilitated as the HR subject matter expert for India, advised HRBPs on administration of policies and processes
- Strategic HR Advisor: Trusted advisor to the management team on strategic HR matters for a business unit with over 750 employees in the logistics division
- Employee Resource Groups: Championed the employee resource groups such as the Women Initiative Network and started an LAMDA (LGBTQ+) ERG chapter
- Global Divestiture: Enabled the global divestiture of the Third-Party Caterpillar Logistics Business for India, accomplished a smooth transition by guiding the new organization in hiring, training, and coaching the HR team
- Total Rewards Programs: Collaborated with the Total Rewards team to implement reward programs specific to the business unit to attract and retain top talent
- HR Shared Services: Established the HR shared services/CoE organization in India, spearheading one of the largest talent attraction and onboarding efforts using a hybrid Recruitment Process Optimization (RPO) model
- Innovative Recruitment Initiatives: Introduced first-of-its-kind recruitment initiatives, including partnerships with universities, diversity hiring (Women and People with Disabilities), and skill-based employee referral reward programs
- Employee Communications and Change Management: Steered the employee communications and change management for several strategic projects impacting PAN India employees
- Leadership Development and Succession Planning: Crafted the leadership development programs for first time people managers and owned the succession planning process for India
- Trained Mid-managers on the SLII (Situational Leadership by Ken Blanchard).
Senior Team Manager
Dell International Services
05.2003 - 12.2005
Team Leader
AXA Business Service
03.2002 - 03.2003
Process Associate
Genpact
01.1999 - 03.2002
Education
Bachelor of Arts -
Delhi University
e-MBA –BiMBA - undefined
Peking University-Caterpillar L.E.A.D Powering Up Program
HR Analytics Leader - undefined
AIHR | Academy to Innovate HR
SHRM-SCP - undefined
SHRM Senior Certified Professional
SPHRi - undefined
HR Certification Institute
Diversity & Inclusion: Overcoming unconscious Bias - undefined
BENEXT, PeopleMatters
Skills
- Strategic HR
- DEI
- Capacity Building
- Capability Building
- Employee Engagement
- Workplace Investigation
- Policies and Procedures
- HR Analytics
- HR Compliance
Accomplishments
- A recognition program for high-performing and high-potential leaders across the globe
- Completed Caterpillar-sponsored e-MBA from Peking University, China
- Attended Caterpillar-sponsored Women in Leadership- three days residential program designed and delivered by IIM, Ahmedabad
- Certificates of appreciation received for People Analytics dashboard, Exemplary management of divestiture, Job title changes, and organizing AP Leadership Summit
- Attended the Caterpillar sponsored TTT for SLII (Ken Blanchard Model)
- Received several awards at Genpact and Dell for smooth transitions, continuous process improvements, establishing excellent stakeholder relationships, obtaining the highest employee engagement scores, and maintaining nil attritions
Timeline
Head Business Ethics
Titan Company Limited
08.2022 - Current
Leadership training
Invite Growth- Freelance
10.2021 - 08.2022
Head- Multiple roles
Non-profit – VWCT
10.2018 - 10.2021
HR Head (Various roles)
Caterpillar India Private Limited
01.2006 - 05.2016
Senior Team Manager
Dell International Services
05.2003 - 12.2005
Team Leader
AXA Business Service
03.2002 - 03.2003
Process Associate
Genpact
01.1999 - 03.2002
Bachelor of Arts -
Delhi University
e-MBA –BiMBA - undefined
Peking University-Caterpillar L.E.A.D Powering Up Program
HR Analytics Leader - undefined
AIHR | Academy to Innovate HR
SHRM-SCP - undefined
SHRM Senior Certified Professional
SPHRi - undefined
HR Certification Institute
Diversity & Inclusion: Overcoming unconscious Bias - undefined
BENEXT, PeopleMatters
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