Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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KRITI KATIYAR

KRITI KATIYAR

Unnao

Summary

Dynamic telesales representative with proven success at Plan3Media, excelling in phone outreach and customer engagement. Skilled in service-oriented sales, I effectively built a robust sales pipeline through strategic cold calling and knowledgeable product discussions, ensuring high customer satisfaction and loyalty. Fluent in English, I maintain professionalism in all communications.

Overview

1
1
Certification

Work History

TELESALES REPRESENTATIVE

PLAN3MEDIA
02.2025 - Current
  • Recorded contact information of customers and potential customers in internal database.
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Recorded and updated customer information in online systems.
  • Overcame objections using friendly, persuasive strategies.
  • Followed up with customers to solicit further sales.

Education

MASTERS IN BUSINESS ADMINISTRATION (MBA)

GALGOTIAS UNIVERSITY
GR. NOIDA

BACHELORS IN BUSINESS ADMINISTRATION (BBA)

UNIVERSITY OF LUCKNOW
LUCKNOW

Skills

  • Phone Outreach
  • Customer Engagement Calls
  • Service-Oriented Sales
  • Sales Competence
  • Email and telephone etiquette
  • Fluency in English
  • Sales support

Certification

MS Office

Python

financial literacy

Languages

Hindi
Advanced (C1)
English
Upper intermediate (B2)

Timeline

TELESALES REPRESENTATIVE

PLAN3MEDIA
02.2025 - Current

MASTERS IN BUSINESS ADMINISTRATION (MBA)

GALGOTIAS UNIVERSITY

BACHELORS IN BUSINESS ADMINISTRATION (BBA)

UNIVERSITY OF LUCKNOW

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KRITI KATIYAR