Uniware
AMAN MISHRA
Senior Executive - Ecommerce Devision
Kolkata,West Bengal
Summary
Experience in handling Ecommerce Catalogue, Inventory,Pricing,Coupons, Advertisement, Daily Supply chain Operations, Website, Order management ,Marketplace Platform, Working on MIS and Spirit to handle work pressure, managing people, strong analytics and getting work done.
To Build Career in a growing organization, where can get the opportunities to prove abilities by accepting challenges, fulfilling the organizational goal and climb the career ladder through continuous learning and commitment.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
Work History
Senior Executive - E-commerce Devision
Lux Industries Limited
05.2024 - Current
- I have worked with brands Lyra , Lux Venus , Lux Inferno , Lux Niitro with 19k Sku in this company
- Handling Cataloging and listing, analysis reporting, and account management to boost sales in Marketplaces.
- Creating FBA shipments for India and for a USA as well
- Managed marketplaces such as Amazon.in, Amazon.com, and Vendor Central (CB, DF),Flipkart , and provided support for platforms like Myntra, Nykaa, TATA CliQ, and others
- Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
- Streamlined operations to maximize business efficiency and profits.
- Enhanced customer satisfaction ratings through implementation of targeted programs aimed at addressing specific areas of concern identified via research and surveys.
- Strengthened With POC of Marketplace with regular communication, resulting in improved alignment on strategic initiatives.
E-Commerce Operations Manager
Ondesk Venture Private Limited
04.2023 - 04.2024
- I have worked with stationary brands , like flair , Linc, natraj , win , Uniball, and the big stationary brands
- Handling the entire Operations part Pan India and The E- Commerce Platform like , Amazon , Flipkart, Snapdeal, Jiomart , Artikate , Shopify , vendor Central .
- Creating Cluster for FBA , FBF , RFC.
- Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
- To increase visibility on Amazon and boost sales, I want to plan how to win the Buy Box more frequently
- I ensure smooth operations in three locations: Bangalore, Mumbai, and Kolkata
- Established and maintained balanced and accurate e-commerce budget to execute on initiatives with proper funding and enrich customer experience.
E- Commerce Executive
Hem Corporation Pvt Ltd
12.2022 - 04.2023
- I have worked with in house brands HEM, Incense Sticks, Cones, Air Fresheners, etc., at this company.
- Working on E-commerce platforms like Amazon (IND, USA & UK), Seller Flex , JIO mart and Flipkart. Major key responsibilities are product listing and management, inventory management, report generation, account health, maintaining hygiene and solving problems.
- Managing effectively day-to-day operation of Warehouse and team.
- Managing of Amazon FBA related Shipment Creation, appointments, product barcoding , Transparency Code For USA &UK..
- Collecting data for platforms e.g., top selling products, competitor performance, advertising mechanisms etc.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Increased customer service success rates by quickly resolving issues.
- Order Management of Various Online Platform.
- Physical checking of material E.g. number of boxes, quantity according to purchase order.
- Making material request for provided work orders
- Coordinate with Logistics team to ensure proper supply at different Warehouse
Warehouse Executive
Whole9Yards Online LLP
01.2020 - 12.2022
- I have worked with brands like Carlton London, Duke, Pigeon, Linc, Bergner, Cross, etc., at this company
- To maintain quality checks to insure that orders processing and shipping metrics are being met as per marketplace policy (Amazon, Flipkart, Snapdeal, MYNTRA etc.)
- Maintained store assets with effective loss prevention strategies.
- Checking cases of damage item received resulting in claim, customer return and replacement and refund proceedings
- Oversaw, supervised and directed warehouse workers to achieve performance targets.
- Creation of shipment and getting it inbound to respective FC
- Ensuring that delivery procedures are followed accurately
- Managing customer returns and RTO processes
- Managing all returns to warehouse and then in turn returning those to suppliers
- Improved warehouse operations by identifying and addressing problems impacting service delivery.
- Enforced workplace safety requirements for forklifts and other material handling equipment
- Checked physical inventory through regular cycle counts and conducted full audits to trace and correct discrepancies.
- Monitored stock levels and placed new orders to maintain optimal values.
- Daily & Weekly reporting on daily dispatch, Inward/Outward, In hand Stocks, RTO, etc
- Managed inventory of 12k SKU and control high-volume warehouses with accurate, and timely stock replenishment.
Education
GST (Goods And Services Tax) Course -
ICA Edu Skills
Mumbai 07.2024 - 10.2024
B.com Hons - Accountancy
University of Calcutta
West Bengal 08.2016 - 08.2020
Front Office Executive Course -
Heritage Foundation
West Bengal 08.2018 - 05.2019
Higher Secondary -
KENDRIYA VIDYALAYA IIM JOKA
West Bengal 04.2014 - 04.2016
MBA - operation Management
Narsee Monjee Institute of Management Studies (NMIMS)
Mumbai 07.2022 - Current
Skills
Tools : Microsoft package (Word, Excel & Power Point Presentation), MySQL, ERP
Positive Attitude
Business Planning
Corporate Communications
Growth planning
Performance Improvement
Order Management
Team Work
Decision-Making
System Analysis
Warehouse processes
Business Planning
Certification
Kolkata Regional (Regional Sports Meet) In Football
Software
Shiprocket
Pickrr
Seller Flex
Easy - Ecom
Sellerwear
Browntape
Timeline
GST (Goods And Services Tax) Course -
ICA Edu Skills
07.2024 - 10.2024
Senior Executive - E-commerce Devision
Lux Industries Limited
05.2024 - Current
E-Commerce Operations Manager
Ondesk Venture Private Limited
04.2023 - 04.2024
E- Commerce Executive
Hem Corporation Pvt Ltd
12.2022 - 04.2023
MBA - operation Management
Narsee Monjee Institute of Management Studies (NMIMS)
07.2022 - Current
Warehouse Executive
Whole9Yards Online LLP
01.2020 - 12.2022
Front Office Executive Course -
Heritage Foundation
08.2018 - 05.2019
B.com Hons - Accountancy
University of Calcutta
08.2016 - 08.2020
Higher Secondary -
KENDRIYA VIDYALAYA IIM JOKA
04.2014 - 04.2016
First position in (Hindi Calligraphy ) in Kendriya Vidyalaya IIM Joka
08-2013
Kolkata Regional ( Regional sports meet ) in Football
03-2013
Kolkata Regional (Regional Sports Meet) In Football
03-2012