Dedicated and results-driven professional with a background in finance, banking, and relationship management. Seeking a challenging role to leverage my skills and contribute to a dynamic organization.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work History
Relationship Manager FOREX
ICICI Bank Ltd
09.2019 - 02.2020
Drove business growth within the branches and managed foreign exchange operations
Scrutinized documents and processed files related to foreign exchange, ensuring data verification within defined timeframes
Ensured compliance with regulatory guidelines during trade transactions
Managed and updated the company database and customer relationship management systems (CRM)
Assisted customers through calls and emails, providing solutions to their queries within established timelines.
Teller
HDFC Bank
05.2019 - 09.2019
Provided account services to customers by receiving deposits, processing loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits
Maintained customer confidence and protected bank operations by ensuring information confidentiality
Assisted customers through calls and emails, referring them to other bank services as needed
Contributed to team efforts by accomplishing related results as required.
Education
MBA - Finance And Operation
IMM Fostiima Business School
New Delhi
06.2017 - 04.2019
B.Com - Accounts (Hons.)
Arvind Mahila College
Patna
06.2013 - 06.2016
Skills
Relationship building and management
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Accomplishments
Identified risks and opportunities related to revenues, costs, and profitability and proposed appropriate action.
Experience in identifying duplicate records in vendor invoice receipts, verifying and processing invoices accurately and in a timely manner.
Skilled at matching invoices, identifying errors, resolving exceptions, prioritizing invoices, and reducing aging of invoices.
Proficiency in handling manual and automatic payment requests, along with verification and payment run proposals.
Working knowledge of basic accounting and various accounting principles
Proficiency in Microsoft Office applications and familiarity with accounting terminologies.
Comfortable adapting to transformation within the business unit
Strong interpersonal skills and ability to work collaboratively in agile environments
Proficient to manage change, work efficiently under stress, and maintain good time management
Have good commitment to maintaining technical knowledge through educational workshops and publications.